17 Ticket Agent Reviews
Ticket Agents give their job an average rating of 3.3 out of 5.0. The Ticket Agents happiest with their jobs are employed by American Airlines with an average rating of 4.1 while the Ticket Agents least happy with their jobs work for SEPTA with an average rating of 1.9.
Submit a ReviewWhat do you like about working at SEPTA?
"the ability to work alone. also, they pay me weekly."
Do you have any tips for others interviewing with this company?
"its good if you have another source of income, are a parent raising children, if you need part-time or seasonal work. or if youre retired and need some spending money."
What don't you like about working at SEPTA?
"there is no room for growth unless you are the bosses' daughter/son. good deeds go unrewarded, bad deeds are recorded and filed several times."
What suggestions do you have for management?
"I would promote employees based on skill/ accomplishments and not simply their years there or last name (nepotism)."
What do you like about working at Greyhound Lines?
"It was hectic at times but tolerable, easy to learn and fun once you got the hang of it."
Do you have any tips for others interviewing with this company?
"It made you feel like you had a job and that you provided a beneficial service for your clients."
What don't you like about working at Greyhound Lines?
"Work hours are demanding and you have to deal with all kind of people."
What suggestions do you have for management?
"Not really sure - show more compassion to the employees."
Ticket Agent Career Rating Comparison
What do you like about working at New Era Tickets?
"I like the relaxed atmosphere and the people I work with. The supervisors are pretty cool as long as you show up on time, take your scheduled breaks and sell tickets, you have no problems really. A really nice part-time gig."
Do you have any tips for others interviewing with this company?
"If you are a student or you are looking to make some extra money, this isn't a bad place to work. If you are looking to get your foot in the door and you are looking to move up, you can forget about it, because it is not going to happen here or anytime soon."
What don't you like about working at New Era Tickets?
"I don't like the constant changes. It seems the rules and policies are constantly changing and without much notice. You literally come in one day and you are used to doing things a certain way and the next day, the rules have changed. It is hard to keep up and know what is expected of you as an employee with rules constantly changing. Hell, the Supervisors don't even know half of the time when new rules/policies go into effect. There is a major disconnect from senior management to junior management (supervisors). Seems like all the supervisors each have a different opinion on how things are to be done, there is no standard set. The director runs the call center like a tyrant and just sits in his office. Sadly, Nobody knows him and people have stopped caring to get to know him - he doesn't. The only time he's even half friendly/chipper is when he either wants something or is looking for a favor, but other than that he never/rarely speaks."
What suggestions do you have for management?
"Open communication lines so EVERYONE is aware of the standards and policies and it stays consistent. STOP trying to maximize your resources, by squeezing every single inch or drop of work you can get from a ticket agent without some form of acknowledgement or compensation. The employees will get tired of being used and will eventually catch on and will leave or will stay and become disgruntled. Either way this doesn't help the company."
What do you like about working at New Era Tickets?
"I like the relaxed atmosphere and the people I work with. The supervisors are pretty cool as long as you show up on time, take your scheduled breaks and sell tickets, you have no problems really. A really nice part-time gig."
Do you have any tips for others interviewing with this company?
"If you are a student or you are looking to make some extra money. This isn't a bad place to work. If you are looking to get your foot in the door and you are looking to move up, you can forget about it, because it is not going to happen here or anytime soon."
What don't you like about working at New Era Tickets?
"I don't like the constant changes. It seems the rules and policies are constantly changing and without much notice. You literally come in one day and you are used to doing things a certain way and the next day, the rules have changed. It is hard to keep up and know what is expected of you as an employee with rules constantly changing. Hell, the Supervisors don't even know half of the time when new rules/policies goes into effect. There is a major disconnect from senior management to junior management (supervisors). Seems like all the supervisors each have a different opinion on how things are to be done, there is no standard set. The director runs the call center like a tyrant and just sits in his office. Sadly, Nobody knows him and people have stopped caring to get to know him - he doesn't. The only time he's even half friendly/chipper is when he either wants something or is looking for a favor, but other than that he never/rarely speaks."
What suggestions do you have for management?
"Open Communication lines so EVERYONE is aware of the standards and policies and it stays consistent. STOP trying to maximize your resources, by squeezing every single inch/or drop of work you can get from a ticket agent without some form of acknowledgement or compensation. The employees will get tired of being used and will eventually catch on and will leave or will stay and become disgruntled. Either way this doesn't help the company."
Please give us a one liner to describe this review.
"Great and rewarding work experience."
Please give us a one liner to describe this review.
"This company was a good company to work with."
What do you like about working at Bahamas Air?
"Meeting new people and old friends, satisfaction of seeing a flight go off on time with all passangers and luggage."
What do you like about working at Midwest Airlines?
"I liked the benefits package"
Do you have any tips for others interviewing with this company?
"be ready to read alot of information"
What don't you like about working at Midwest Airlines?
"the long hours"
What suggestions do you have for management?
"more training"
Please give us a one liner to describe this review.
"A great company"
What do you like about working at Air New Zealand?
"Great people, great company"
What don't you like about working at Air New Zealand?
"Too far away from home."
What suggestions do you have for management?
"So far none, they are doing a great job"
Please give us a one liner to describe this review.
"Agency at Colfax closed down."
What do you like about working at Greyhound Lines?
"Greeting and meeting all kinds of people and learning their language and culture."
Do you have any tips for others interviewing with this company?
"Do not lie about your experience."
What don't you like about working at Greyhound Lines?
"Handling drunk passengers."
What suggestions do you have for management?
"Check all carry-on belongings on board."
Please give us a one liner to describe this review.
"Incomprehensible as I have not worked for them in over 20 years."
What do you like about working at South African Airways?
"Small Office, reasonable commute. Good learning experience"
What don't you like about working at South African Airways?
"Difficult politically."
Update your browser to have a more positive job search experience.
Upgrade My Browser