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On average, employees at American Airlines give their company a 4.1 rating out of 5.0 - which is 8% higher than the average rating for all companies on CareerBliss. The happiest American Airlines employees are Customer Service Agents submitting an average rating of 4.6 and Aircraft Maintenance Technicians with a rating of 4.5.

30%
53%
13%
3%
0%
4.1
Average Rating
(based on 115 American Airlines Review Ratings)
Company Culture
4.0
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.3
Rewards You Receive
3.7
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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American Airlines Employee
in Phoenix, AZ

"I've worked as a contractor since 2013. They provide an enormous amount of benefits, including paid flights and vacations, as well as health, dental, life insurances and other discounts with other companies; however, as a contractor you are only provided with the benefits from the contracting company, not American's."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
American Airlines Employee
in Tempe, AZ

"I started working for US Airways, before the merge with AA. AA is a strong company with good ethical values and retention of employees. Only thing is you need to negotiate well before joining. Once you join there is not much scope for fast growth. Overall a good company, and as with every company it all depends on which team you work with. I have been fortunate to work with a good team."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.1
American Airlines (195)

4.6 Highest Rated in this Industry is Home Finance of America (16)
2.7 Lowest Rated in this Industry is OneMain Financial (8)
3.7 Average of All Companies in this Industry (11,330)
Senior Consultant
in Fort Worth, TX

"I enjoyed working for American Airlines. The feeling of knowing I was a part to such a great company was incredible."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
ETL Tester
in Commerce, TX
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average American Airlines Ratings in the Past 4 Years

Year Salary
2010 $4
2011 $4
2012 $4
2013 $3
American Airlines Employee
in Fort Worth, TX

"Good to start your career, work and life balance, mostly stable but depends on the team you are working."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
American Airlines Employee
in Fort Worth, TX

"It's a great company to work for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
American Airlines Employee
in Houston, TX

"Best job a man can get. Most rewarding."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Financial Analyst
in Fort Worth, TX

"Great people that are underpaid due to the company implying that your flight benefits are part of your salary."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
American Airlines Employee
in Dallas, TX

"I've worked for US Airways since 2007 and the network department has changed drastically. We took over from EDS and completely in-sourced all network aspects. Recently due to merger there have been major changes that are seemingly for the worse and it no longer seems to be a great place to work for the time being."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Screener
in Jamaica, NY

"I had worked for American Airlines as a Pre-board Screener. It was a good site to work at. There was teamwork where everyone worked together to make the day easy. I got to meet famous people."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Systems Engineer
in Fort Worth, TX

"I will recommend this company as I have a very good work experience."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
American Airlines Employee
in Irving, TX

"Yes, It was my pleasure working with them. Very good company and very good people to work with."

Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.7 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.7 / 5
American Airlines Employee
in Tulsa, OK

"Really bad treatment of former employees, not willing to make the needed changes in order to be viable in today's business environment."

Person You Work For 2.7 / 5 People You Work With 2.7 / 5 Work Setting 2.7 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.7 / 5
Company Culture 2.7 / 5 Way You Work 2.7 / 5
Senior Web Developer
in Fort Worth, TX

"Great benefits and great work/home life balance. I love the flexibility."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Senior Manager
in Dallas, TX

"Outstanding memories."

What do you like about working at American Airlines?

"The people are wonderful and travel benefits are great when you can catch a flight."

Do you have any tips for others interviewing with this company?

"Be aware of the culture and inquire as to the availability of future flight benefits."

What don't you like about working at American Airlines?

"The atmosphere of impending gloom and doom surrounding the bankruptcy proceedings along with the continuous animosity between management and the unions."

What suggestions do you have for management?

"Share the wealth and quit playing games with the lives of your employees!"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 4 / 5
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