teleNetwork Employee Reviews for Technical Support Engineer

"It was satisfying"

What do you like about working at teleNetwork?

"I was able to learn. We had good training. Help was available. Encouragement for good was given. Good attendance and good work were rewarded."

Do you have any tips for others interviewing with this company?

"This is a good company to work for. I don't remember exactly what health benefits are provided, but I know they have some so that's always good. It is a fast paced environment with hundreds of incoming calls."

What don't you like about working at teleNetwork?

"Micromanagement and lack of communication with lead and / or supervisor."

What suggestions do you have for management?

"Keep up the good work. Communicate more often with your employees."

What do you like about working at teleNetwork?

"The ability to work from home was an advantage. However, you have to take into account you pay for your own equipment costs i.e computer and electric. So coupled with the low wage and ongoing running cost pay was below minimum."

Do you have any tips for others interviewing with this company?

"Yes, don't go for the interview! if you have a dream or aspiration to be somebody don't apply. Seriously. This place is for drop outs or for desperate people in need. If that is you then proactively seek further employment whilst working here. There are no interview tips really as they employ anybody. They pay so low that they are grateful for any application."

What don't you like about working at teleNetwork?

"The culture of the company is poor. Their team-leaders use inappropriate threats in frontline staff. threats and low pay dose not boost moral and certainly doesn't make you want to perform well. They don't seem to understand that concept."

What suggestions do you have for management?

"The frontline staff 9Tech support agents) are the most valuable asset of the company. Making illegal threats and low pay isn't going to make the company prosper for future growth. Employ team-leaders with the appropriate skills and qualifications in order to effectively a team. Thuggery is not a management skill."