50 Technical Support Supervisor Reviews
Technical Support Supervisors give their job an average rating of 4.0 out of 5.0. The Technical Support Supervisors happiest with their jobs are employed by Dell with an average rating of 4.4 while the Technical Support Supervisors least happy with their jobs work for Teleperformance with an average rating of 2.5.
Submit a Review"I was able to guide a team to success which was my goal during my acceptance of the position."
Please give us a one liner to describe this review.
"Supervised hundreds of level 1 techs, handled irate customers."
What do you like about working at Eastman Kodak?
"I genuinely liked all my coworkers. They were a good group of people and we would really gather as a team and help each other out."
Do you have any tips for others interviewing with this company?
"Unfortuantely there is not much to say because the entire department was moved to India, and they have ceased making that particular product line"
What don't you like about working at Eastman Kodak?
"There were several questionable policies from people who were not from our office and had never been to our office that we couldn't question. They came from very high up in the company."
What suggestions do you have for management?
"I think moving the entire department to India was a terrible idea. By far the biggest complaint I received from people was that they couldn't understand the person on the phone on account of the accent."
Technical Support Supervisor Career Rating Comparison
Please give us a one liner to describe this review.
"Great company until the recession."
What do you like about working at AER Technologies?
"Freedom to explore products technology and the ability to train & evolve other employees."
Do you have any tips for others interviewing with this company?
"Make the best of your position, be open, don't think, just follow directions."
What don't you like about working at AER Technologies?
"Poor communication, the ability to express concerns and issues to employees in a proper way."
What suggestions do you have for management?
"Talk to employees, promote a positive work place, don't let one employee discourage the thoughts of all management."
Please give us a one liner to describe this review.
"Overall, I had a good experience with GTO"
What do you like about working at Gates That Open?
"I liked the work that I did and the people that I worked with every day."
Do you have any tips for others interviewing with this company?
"It is overall a good company to work for that rewards people who take initiative and work hard."
What don't you like about working at Gates That Open?
"GTO purchased a company that made security camera equipment. Decreases in sales prompted continual chages in managment over a year and half period. I had three different managers, two different vice presidents, and a new director during that time. It was a tumultuous experience."
What suggestions do you have for management?
"Over the last year and a half, management needed to do a better job of investigating the causes of decreased sales. They needed to spend time with the employees at all levels to understand the needs of the new company. As it was, they met behind closed doors in the ivory tower and made a whole string of bad decisions that led to the new company's 40% decrease in sales."
Please give us a one liner to describe this review.
"Sutherland Global Services was my first school in US, and I learned a lot."
What do you like about working at Sutherland Global Services?
"I liked because in that company we helped people to repaire computers."
What don't you like about working at Sutherland Global Services?
"I don't like about working at Sutherland company that there the work is temporary (short programs)"
What suggestions do you have for management?
"I think they can management better, and keep the employee for other programs."
Please give us a one liner to describe this review.
"This is a great company to work for."
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