117 Technical Support Manager Reviews
Technical Support Managers give their job an average rating of 3.9 out of 5.0. The Technical Support Managers happiest with their jobs are employed by Temple University with an average rating of 5.0 while the Technical Support Managers least happy with their jobs work for Alsoft with an average rating of 1.0.
Submit a ReviewTechnical Support Manager Career Rating Comparison
"The area that the role supported was critical to society. Making a difference by supporting 911 call centers made it a job that was rewarding."
"I love the experience but hated upper management for laying me off due to poor budgeting."
"I loved the opportunity to establish a strong working relationship with my local and global teams. Overall, my only concern is with the long term strategic vision and execution at the Director level. This is a concern which is becoming increasingly shared by the client."
Please give us a one liner to describe this review.
"Pleasant and challenging at the same time."
What do you like about working at Temple University?
"The people I work with as well as the environement."
Do you have any tips for others interviewing with this company?
"The people who work here are very knowledgable in their fields, so please be ready to answer tough questions because they want the best from you."
What don't you like about working at Temple University?
"The location - it's quite a distance from where I live."
What suggestions do you have for management?
"More training and certification for self-improvement. Keep up the good work."
What do you like about working at IPLocks?
"I enjoyed being the Senior Technical support Engineer. I was responsible for the Support group and made decisions regarding the direction of the group."
Do you have any tips for others interviewing with this company?
"You should be very knowledgeable in database security and corporate governance and compliance"
What don't you like about working at IPLocks?
"It was a start up company in a new space, data security for SOX compliance. The company ended up being acquired as it did not realize it's goals of becoming publicly traded."
What suggestions do you have for management?
"They should have had the sales team and engineering teams have better collaboration to meet the real world demands of customers."
Please give us a one liner to describe this review.
"Until the transition from software to hardware, I loved it"
What do you like about working at VisualMED Clinical Solutions?
"The opportunity to have the same task take a myriad of different paths to completion, the challenge of working in a flexible and innovative way to solve customers problems"
Do you have any tips for others interviewing with this company?
"Seek to get a definite layout of your potential responsibilities and what you may be expected to take on as you progress. There were many days that our team was held off from our core duties while we performed routine Helpdesk support for our own coworkers."
What don't you like about working at VisualMED Clinical Solutions?
"Lackluster direct supervision and feedback on job performance, distant management (commuted from atlanta and was only in the office once a week)"
What suggestions do you have for management?
"Seek better definition between management and sales duties. Include employees more in company's long-term strategic planning and development"
What do you like about working at Symantec?
"It is a great company and our engineering department is great."
Do you have any tips for others interviewing with this company?
"Stay away from technical services, other than that, it is a great place to work."
What don't you like about working at Symantec?
"My department is not so well organized and my boss is not very likable."
What suggestions do you have for management?
"Treat people well and recognize hardwork and reward smart people."
Please give us a one liner to describe this review.
"Good"
What do you like about working at MAXIMUS?
"I like the people that I work with on daily basis"
Do you have any tips for others interviewing with this company?
"The compensation of the company is not that great for technical fields"
What don't you like about working at MAXIMUS?
"This is a government consultant and there are a lot of road blocks to get things done"
What suggestions do you have for management?
"Technical people should be more valued in the company since its a consulting company"
Please give us a one liner to describe this review.
"Great working environment and management."
What do you like about working at Verizon Wireless?
"This company helped me with the experience needed to work with business-to-business sales and also do work as technical support."
Do you have any tips for others interviewing with this company?
"If you need to expand your experience with a Fortune 500 company and grow your experience in telecommunications and also move up, then this company is right for you."
What don't you like about working at Verizon Wireless?
"The hours need to be a little bit more flexible."
What do you like about working at Engrave-A-Crete?
"The all the training and in front of the people"
Do you have any tips for others interviewing with this company?
"Run a way as fast as you can you will be stuck here"
What don't you like about working at Engrave-A-Crete?
"There is nothing fun about working here it is the worst job I have had"
What suggestions do you have for management?
"I would start by trusting the people that work here and let them turn there desk around"
What do you like about working at Microsoft?
"I like the great environment, great benefits, great people, and having the best tools to get the job done."
Do you have any tips for others interviewing with this company?
"Understand this is a pay for performance environment and you must be willing to compete with peers at any cost."
What don't you like about working at Microsoft?
"It was very collaborative, and has moved toward individual competition with peers severely restricting the desire for many to be collaborative."
What suggestions do you have for management?
"None, as they have already delivered over the years and they recognize what is missing. Problems are driven from top leadership."
Update your browser to have a more positive job search experience.
Upgrade My Browser