73 Systems Support Specialist Reviews

"I love that I have the opportunity to help someone get back on track everyday. I do not like that many responsibilities are being taken away from me and being outsourced."

"The work was a little mundane at times but the environment was great. My co-workers and I still keep in touch and are a part of each other's lives. Taking inventory and things of that nature were not up my alley, but I learned to love it by the time I was finished. I loved the troubleshooting aspects and repair aspects as well."

"I love the gratification of helping someone resolve their computer problem. I hate it when computer illiterate users expect you to do all the work for them or when a user complains that having to change a password is sooooooooooooo difficult. I also hate it when a user asks for help only to leave the office when you arrive or when supporting community based users they call for help with connecting from their laptop and then they tell you the machine is not with them. Casting a spell can't fix it."

"I have no problems at all, it is great working with clients in both difficult and easy tasks."

"I love doing my job. I love the constant change and the environment."

"I love working as a system support specialist because I like to solve customer issues. There are a lot of times where I have to resolve complex inquiries and that's the most exciting aspect of the job. I am very customer oriented. The only downfall would be the pay. We've recently taken on additional tasks in our department and were not compensated for our new responsibilities. Often, I am working 10-15 overtime hours per week."

"I love the System Support Specialist because I'm part of the I.T. department and I worked on different things and projects. What I didn't like was that we were only 5 people doing a lot of things plus taking calls."

"Technical support is a fulfilling position, and being able to assist a user in solving the problem brings both an excellent learning experience, as well as satisfaction about a job well done."

What do you like about working at United States Army?

"The best thing about working for the U.S. ARMY is being able to meet the goals you never thought you could, and in the computer world, they can seem extremely difficult at times."

Do you have any tips for others interviewing with this company?

"I would recommend to research what you really want to do, and go for it. If you don't try, you won't get anywhere."

What don't you like about working at United States Army?

"The lack of support we receive and the lack of resources provided when trying to accomplish a task."

What suggestions do you have for management?

"I would suggest to listen to all the ideas some people may have, from my experience, many can make the work easier than what it really is."

What do you like about working at AECOM?

"The people over all were great but management was short sighted, moral is now at an all time low"

Do you have any tips for others interviewing with this company?

"Keep promises of training and internal organic growth, stop with the staff cut backs"

What don't you like about working at AECOM?

"promises of training but never available, only for senior employees. Frequent consolidation and downsizing."

What suggestions do you have for management?

"find a way to boost morale and not outsource so much when they said they would not"

What do you like about working at Iowa State University?

"I loved this position. It gave me the oppurtunity to expand my technical and management experience."

Do you have any tips for others interviewing with this company?

"Be honest, don't say you can do something when you can't."

What don't you like about working at Iowa State University?

"I was laid off due to a budget cut, which is what you always deal with working in education."

What suggestions do you have for management?

"Keep your employees informed when their jobs are on the line."