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SunTrust Banks Employee Job Reviews in the United States

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On average, employees at SunTrust Banks give their company a 3.8 rating out of 5.0 - which is 3% lower than the average rating for all companies on CareerBliss. The happiest SunTrust Banks employees are QA Testers submitting an average rating of 5.0 and Customer Service Representatives with a rating of 4.1.

28%
39%
23%
10%
0%
3.8
Average Rating
(based on 109 SunTrust Banks Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
3.5
Way You Work
4.0
Work Setting
3.7
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SunTrust Banks Employee

"I have worked for Suntrust Mortgage for 7 years in different roles. They have been a great asset to my career goals. My supervisor was always there to jump in and help if needed. They had created a great support system for the remote workers."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Financial Advisor

"The company is changing for the worst and is taking great advantage of its workers. I'd stay away."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.8
SunTrust Banks (184)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,600)
SunTrust Banks Employee

"Great company. Compensation below competitors."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Personal Banker

"I’ve worked for Suntrust bank for 6 years and really love the company and their culture."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Branch Manager

"I've worked at SunTrust for the past year and it has been a phenomenal company that I've been apart of. They've taught me the in's and out's for the financial system along with operating as one big team; every department helps educate each other so we all become efficient in the service we can provide to the clientele. I've become a professional with the process of applying for home equity lines of credit along with mortgages to following through with the closing process with each client. The company is going through a merger with BB&T which will surely be exciting to see in the future!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
SunTrust Banks Employee

"Don’t wish to write a review."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
SunTrust Banks Employee

"Management encourages work life balance and tries to work with you to ensure you are happy in your current role. Advancement opportunities are encouraged. It is a great place to become Financially confident"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
SunTrust Banks Employee

"SunTrust is a good company to work for with a higher than average pay scale and good workweek schedule. If you are looking for a slow-paced position this is the place for you!"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Fulfillment Specialist

"I have worked for SunTrust now Truist for 10 plus years as a Fulfillment Specialist III. Pros. I work from home & I enjoy my shift hours 6-2:30 pm which is especially helpful in the midst of the pandemic. The pay is competitive & our Fulfillment team works well together. There are lots of opportunities to cross-train within the Loss Mitigation-Fulfillment team. Cons: The turnover within the management team may make establishing a rapport a little challenging. I have had 5 managers and the last 2-3yrs."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Universal Banker

"During my time at Wachovia, I was fortunate to learn the entire loan process from conception to completion. After that, I had the opportunity to experience the banking side with Suntrust Bank.I was responsible to assisting clients with their everyday banking needs, along with ensuring that tellers adhered to their daily balancing."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
SunTrust Banks Employee

"great group to work for"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
SunTrust Banks Employee

"The company has an issue with finding the root cause of the problem because they prefer to use old methods that don't work and will not use up to date tools and techniques which hurts themselves and there customers. If you are an analytical or an introvert you won't last long because decisions are made based on how people feel and not the facts. The people who suck up and put others down are the ones who get promoted. If you want to use up to date tools and techniques this is not the company for you because you will not get to use them which will prevent you from growing."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
SunTrust Banks Employee

"I've worked with Fay Servicing for 10 years. I will recommend Fay. The ethical work environment is great."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
SunTrust Banks Employee

"I have worked for SunTrust/trust for 10 months and with those 10 months, I have gained a substantial amount of knowledge. As far as management and help from senior colleagues, they were very helpful with any situation or question."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Principal

"SunTrust is an excellent company, though it recently merged with BB&T to become Truist, so it will presumably be quite different going forward."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5

SunTrust Banks Reviews FAQs

Is SunTrust Banks a good company to work for?

SunTrust Banks has an overall rating of 3.8 Average Rating out of 5, based on over 109 SunTrust Banks Review Ratings left anonymously by SunTrust Banks employees, which is 3% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at SunTrust Banks.

Does SunTrust Banks pay their employees well?

SunTrust Banks employees earn $41,000 annually on average, or $20 per hour, which is 38% lower than the national salary average of $66,000 per year. 63 SunTrust Banks employees have shared their salaries on CareerBliss. Find SunTrust Banks Salaries by Job Title.

How satisfied are employees working a SunTrust Banks?

90% of employees would recommend working at SunTrust Banks with the overall rating of 3.8 out of 5. Employees also rated SunTrust Banks 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at SunTrust Banks?

According to our data, the highest paying job at SunTrust Banks is a Director of Operations at $198,000 annually. Browse SunTrust Banks Salaries by Job Profile.

What is the lowest paying job at SunTrust Banks?

According to our data, the lowest paying job at SunTrust Banks is a Wholesale Processor at $18,000 annually. Browse SunTrust Banks Salaries by Job Profile.

What are the pros and cons of working at SunTrust Banks?

According to reviews on CareerBliss, employees commonly rated the pros of working at SunTrust Banks to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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