Working at Staples in Gilroy, CA: 1 Employee Job Reviews by Real Employee working in Gilroy, CA Area

"There are a few good things about working at Staples, but unfortunately they don't outweigh the bad things, of which the store has in abundance. Here's a list, to hopefully discourage any of you from making my mistake. 1. Management: If you're lucky, you'll have a great management team to work with/for, but for the most part the managers neither care nor are they concerned with their employees input - especially if they are new managers. They ask for your opinion on a problem or project, you give it, and they simply disregard what you say and do the opposite. Then when their way doesn't work, they blame you. They also give their associates too many intricate, time consuming tasks to be completed in one shift, and then are upset when the employee cannot complete that list. They provide no support for their team at all. 2. Selling Goals: The expectation for the add on products is ridiculous and puts an insurmountable pressure on the employees. Now this is not the fault of management, but the company as a whole. Corporate tells the staff to sell everything - plans (on everything from calculators to backpacks and believe it or not, chair mats. Yes, you read that correctly), Staples credit cards (which are ONLY good with Staples and nowhere else), reward cards, surveys, and many, MANY other products. It gets overwhelming for the employee to ask, and the customer to listen to. And even though it is not specified when the employee is hired, they are threatened to do better at selling by being told that they can and will be disciplined, or even fired, if their performance does not improve. This is especially true of the tech services team and the cashiers. 3. Surveys: Staples, like many other companies, rely on the feedback of their customers to accurately gauge the quality of service in a specific store. The only problem is - after a customer is continually harangued throughout the store with add on questions the associates are made to ask, they do not want to give a survey."