Sodexo Employee Job Reviews in the United States

"I have been with this disrespectful company for over 2 yrs at Sinai Grace Hospital in Detroit, Michigan. The general manager is a bully! He lies and treats his employees like crap. The HR is no better. I need my job to feed my kids so I have to take it. I have to get meds for stress and anxiety from dealing with the stress on the job from him and the other managers. And the sad part is he gives the union reps days off so they won't fight for the workers. If you don't work for these people, don't!!"

"First off, Sodexo hires all management and or laymen positions as a contracted position based on a contract setup with various clients in the government, food, commercial and healthcare industry. What they don't tell you is how screwed up the contracts are with the client and now you have to meet ridiculous demands from the client. Most of all the client always asks for more outside the contract and Sodexo expects you to go outside the contract to make the client happy so the client takes advantage of this situation and it makes it harder for you to accomplish your goals. Your manager will give you work to complete from Sodexo Corporate or from the District Manager but will not give you any understanding on how to complete these crazy tasks with no real instructions. Also you get no support from Sodexo Corporate or HR in Gaithersburg, MD or from any of the District Managers. The District Managers keep giving you more work from Sodexo Corporate to keep you bogged down on paperwork which is ridiculous demands, so the District Managers can meet their targeted KPI's but in all reality it is set up so the District Managers can get bonuses if they meet these targets. Keep in mind you have to also provide paperwork to the client so to please both sides is impossible demands. In short, Sodexo is a paper company and mostly all of their accounts are P&L accounts so they don't really care about their employees as long as they are making a profit you are expandable. The only real training you will get is Diversity in which is good but the rest of the training they provide is about how there are different programs to help deal with clients or review contracts but unfortunately your District Manager or Sodexo Corporate never applies them so in other words it's just hog wash to make you feel they are a well rounded company. The have the worst benefits and you are expected as managers to work 10-12 hour days, which sucks especially if you have a family or want free time with friends."

"My typical day at work was covering for all the people who called in sick for whom the upper management kept giving extra chances. Then I would get my own work done. When I would ask for help, I received rubber stamp 'figure it out yourself' answers, or outright snarkiness. Not once did I receive real time meaningful help from my superiors. What I learned from all of this was that I had to be excellent all on my own. I was for 7 years. Last year right before T-Day break when the FSLA rule appeared to be going through, I was promised a raise. The FSLA rule was blocked right before break, but three days after my raise was supposed to have taken effect, it was taken away, and then the company tried to blame the court system in a mass email--as if promised raises 'had' to be taken away when the case was only that they 'could' be. This is not the only mistrustful action on Sodexo's part, but it's a good example of this company's MO--a culture of secrecy and spooks. The hardest part of my job was being stuck between union workers who spent exactly the number of chances they had before they got in real trouble and a company that when I asked for bread for being instrumental in winning a 10 year contract gave me a stone. The most enjoyable part of my job was being the boss of over 100 people. It was really swell getting to know all my new employees and deepening relationships with the long timers who showed up for work. In summary, never work management for Sodexo. At a corporate training, I was in a class with a majority in worse situations than I. When I finally left Sodexo, my final paycheck was screwed up 4 times and I was still shorted."

"21 yrs and still being paid like I'm a new employee. No caring for the employees any more."

"Sodexo prides itself on promoting and advancing its employees from within, I got no such opportunity. The individual I was supposed to be training with whom I also thought would be the best to learn from apparently didn't want to bother with communicating any issues they may have had (in a proper manner) or that this individual could not work with me because they were to busy, etc. Communication in this company is very poor. Students looking for some extra income while in school can do just that, working for the College Dining Services, anyone else I wouldn't expect much at all for a career opportunity. Apparently management (or at least in year of 2015) doesn't know how to hire experienced Professional Chefs. The one I was supposed to train with was a 2 year old acting as a manager with no management or leadership skill, much less communication skill. So childish in fact, that for entertainment this Cater Supervisor would replay messages of unsatisfied angry customers for a laugh. I wouldn't suggest setting up a catering with the current Supervisor."

"DO NOT WORK HERE!!! The kids are great but the women are AWFUL!!! Catty, gossiping, lazy, trouble-making, bullying, dirty, vicious, jealous, they spend the majority of the day engaging in work avoidance and watching what everyone else does! They are unhappy so they don't like anyone who IS happy! They steal food and sneak out for smoke breaks. One in particular is a bully, spending the entire day criticizing what everyone else does (she can do it better but doesn't!) has a foul mouth and makes racist comments."

"If you are looking for a company that treats you with respect and holds value to your concerns; that pays you enough to cover your bills and have a little extra spending money; one where everyone is treated fairly and respectfully; one where the manager actually chips in and helps with things around the kitchen; where there is no drama and everyone works wonderfully with each other... do NOT look here. If you are looking to be degraded on a daily basis; made to cry because the manager is that mean; meant to withhold perfect abilities and never make a mistake; be sabotaged by other employees; be gossiped about; have drama every day and leave work being so stressed out--then this is the place for you! Maybe it was just this location, who knows, but what a terrible experience, but the drama and BS that went on was always thrown back at me. That manager badly needs to attend anger management or learn how to treat people!"

"I have worked for Sodexo for two years now. They have robbed me of my benefits and if I had to pay bills alone, my family would starve. The management is big headed and slightly idiotic. The HR lady is just plain lazy and the GM had no idea what he's doing. This company is unorganized and disrespectful. Never work for them."

"I worked for Chick-fill-A on Wichita State University campus. It was great experience to work. I enjoyed the daily interaction with people."

"I worked with Sodexo for 6 months as a contractor. They have very friendly staff, and a friendly work environment. Supervisors were willing to assist with issues and a meeting was held bi-weekly to ensure everything is going smoothly with our work."

"I worked with Sodexo at Kennesaw State University. I learned a lot about the managerial staff. Unfortunately what I learned was not very virtuous. The managers take advantage of the younger employees,usually college students, who are just trying to make it. If you call them on what they are doing, you will usually be punished by being passed over on promotions. I finally decided to leave. I learned a lot of negative things about the work force through them."

"The job as a food server is easy, really easy. It's just very disorganized, frustrating, and there is no actual training process which does not couple well with the fact that there is a high staff rotation due to everybody working there being a student, or at least used to be, you can expect everybody to quit within a year or two. My motto for the place is, "Get good, leave." As in, get good at the job, then leave shortly afterwards, because by that time you're off to your new job that actually has something to do with what you studied or is simply better than here. We're discouraged, or better said, prevented from working 30 or more hours, and if you prove to be a useful worker you become an unofficial "shift lead" which has no benefits besides being tasked with more jobs and being responsible for the shortcomings of your other cowers on your shift. Since we are contracted out by the school, they have a strong grip on what our budget is to work with, what we serve, and how we handle our appearance. So far, the only way to really get a tool or machine that is breaking down replaced is for it to become completely useless. I have been trying to get our coffee machine replaced for the past four months, the school and the Sodexo company have had a repairman look at it about eight times now. Ridiculous. The job is easy, but I'm frustrated at how disorganized and difficult to improve it can be."

"Worked at Sodexo for five years. Company was disorganized and unprofessional. Most General Managers that I worked for were average, directors and district managers were below (except for one who was superior in all respects). Benefits have gone down hill and the costs have gone up. Compensation was below average (even compared to benefits). North American Service Center in Buffalo New York is a joke. Sodexo continues its unethical work practices and this is well documented (New York State). They lost a HUGE discrimination lawsuit and the company's conduct is still questionable. Unless this is the ONLY job offer you have - stay away. Your family and children will thank you some day!"

"Worked here for almost a year, got promoted but the pay was very low from employee to supervisor with only a 15% raise, which was only $1.50 extra, sad."

"I worked for this company. Great job, very good relationship with all employees, Good management tools, and very good attention to the customer. I really recommend this company for work. They are very supportive to all their employees. Happy to be part of this great company."