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40 Senior Technical Support Specialist Reviews

Senior Technical Support Specialists give their job an average rating of 3.9 out of 5.0. The Senior Technical Support Specialists happiest with their jobs are employed by AT&T with an average rating of 4.8 while the Senior Technical Support Specialists least happy with their jobs work for Stream Global Services with an average rating of 2.1.

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Senior Technical Support Specialist at ZOLL Medical
in Pittsburgh, PA
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Senior Technical Support Specialist at Sidley Austin
in Dallas, TX
Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Technical Support Specialist at Quest Software
in Aliso Viejo, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Senior Technical Support Specialist Career Rating Comparison

3.9
All Senior Technical Support Specialists
4.8 Highest Rated Senior Technical Support Specialists is at AT&T (1)
2.1 Lowest Rated Senior Technical Support Specialists is at Stream Global Services (8)
Senior Technical Support Specialist at Mitel Networks
in Irvine, CA
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Technical Support Specialist at Acrelec
in Long Beach, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Technical Support Specialist at AT&T
in Fairview, KS
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Technical Support Specialist at EtQ

"In some cases I prefer to work in this field and obtain more certificates, international trainings to enhance my skills and learn new ones."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Technical Support Specialist at Vanderbilt University
in Nashville, TN

"I don't really hate anything about my job in general, just the fact I am being outsourced."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Technical Support Specialist at ZyXEL Communications
in Anaheim, CA

"Ever since the economy tanked, It has been hard, to non existent to move up with the company. I feel I have hit my peak here, with no more room for advancement."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Technical Support Specialist at Visa
in Ashburn, VA

"I really enjoy being a Sr. Technical Support Specialist and help to provide a fantastic service to customers. It is gratifying to hear at the end of the service, Now it's working!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Technical Support Specialist at Seagate
in Salt Lake City, UT

"I was in charge of developing the lab environment but it was disregarded and told it was useless even though the employees wanted it more than our managers."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Technical Support Specialist at Rockwell Collins
in Cedar, MI

"Good people to work with.Yet, never knowing if you were going to be let go."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Senior Technical Support Specialist at Websense
in San Diego, CA

"I love to help people not only the cusotmers but the co-workers that I thrive with beside me. I love technology and learning new things to keep the customers and the the people around me happy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Senior Technical Support Specialist at Stream Global Services
in Tampa, FL

"Not enough time allocated to resolve issues especially if they were software related."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Senior Technical Support Specialist at Teleperformance
in North Lauderdale, FL

Please give us a one liner to describe this review.

"troubleshooting and providing service to clients and customers."

What do you like about working at Teleperformance?

"They offer unlimited overtime for those who perform above and beyond"

Do you have any tips for others interviewing with this company?

"if they are willing to work hard, research, learn and maintain pace under pressure, its a great place to learn and get paid"

What don't you like about working at Teleperformance?

"There's a lack of opportunities to grow and incentives to do so."

What suggestions do you have for management?

"offer some type of real incentive to for employees to move up into a long time career"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
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