Senior Technical Support Specialists give their job an average rating of 3.9 out of 5.0. The Senior Technical Support Specialists happiest with their jobs are employed by AT&T with an average rating of 4.8 while the Senior Technical Support Specialists least happy with their jobs work for Stream Global Services with an average rating of 2.1.
Submit a Review"In some cases I prefer to work in this field and obtain more certificates, international trainings to enhance my skills and learn new ones."
"I don't really hate anything about my job in general, just the fact I am being outsourced."
"Ever since the economy tanked, It has been hard, to non existent to move up with the company. I feel I have hit my peak here, with no more room for advancement."
"I really enjoy being a Sr. Technical Support Specialist and help to provide a fantastic service to customers. It is gratifying to hear at the end of the service, Now it's working!"
"I was in charge of developing the lab environment but it was disregarded and told it was useless even though the employees wanted it more than our managers."
"Good people to work with.Yet, never knowing if you were going to be let go."
"I love to help people not only the cusotmers but the co-workers that I thrive with beside me. I love technology and learning new things to keep the customers and the the people around me happy."
"Not enough time allocated to resolve issues especially if they were software related."
Please give us a one liner to describe this review.
"troubleshooting and providing service to clients and customers."
What do you like about working at Teleperformance?
"They offer unlimited overtime for those who perform above and beyond"
Do you have any tips for others interviewing with this company?
"if they are willing to work hard, research, learn and maintain pace under pressure, its a great place to learn and get paid"
What don't you like about working at Teleperformance?
"There's a lack of opportunities to grow and incentives to do so."
What suggestions do you have for management?
"offer some type of real incentive to for employees to move up into a long time career"
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