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9 Retention Manager Reviews

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Retention Manager at AT&T
in Troy, MI

Please give us a one liner to describe this review.

"My job was to retain our customers that were possibly considering leaving us."

What do you like about working at AT&T?

"It was a wonderful environment and I loved my team. We worked great together, acted as a family and were determined to always be great."

Do you have any tips for others interviewing with this company?

"Do your best. Oh, and good luck - I'm a hard competitor to beat!"

What don't you like about working at AT&T?

"We didn't have the space we needed for our representatives to be comfortable, especially being in a call center environment, Other than that, I don't have a complaint in the world."

What suggestions do you have for management?

"Make sure you are hiring someone who is energetic, works well with people and can deal with change."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Retention Manager at DirecTV
in El Segundo, CA

Please give us a one liner to describe this review.

"Sink or swim; no training."

What do you like about working at DirecTV?

"It's a very interesting industry. People are nice. Learned a lot."

Do you have any tips for others interviewing with this company?

"Take initiative to learn from everyone. Be expected to work long hours (but don't expect overtime)."

What don't you like about working at DirecTV?

"There is very little instruction on how to do your job. Sink or swim is often used by co-workers as typical working environment. Everyone is extremely busy and therefore unable to provide assistance."

What suggestions do you have for management?

"Hire fewer contractors and allow management to take the time to explain how to do their job."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Retention Manager at Cbeyond

What do you like about working at Cbeyond?

"There are some Key Senior leaders with integrity, vision, and passion to do what is right."

Retention Manager Career Rating Comparison

3.8
All Retention Managers
4.8 Highest Rated Retention Managers is at AT&T (8)
2.4 Lowest Rated Retention Managers is at DirecTV (8)
Retention Manager at The Atlanta Journal-Constitution
in Atlanta, GA

Please give us a one liner to describe this review.

"Great Place To Gain Sales Management Experience"

What do you like about working at The Atlanta Journal-Constitution?

"Opportunity for growth."

Do you have any tips for others interviewing with this company?

"Managing sales for a newspaper requires both, confidence and creativity, and determination."

What don't you like about working at The Atlanta Journal-Constitution?

"The benefits packages could have been priced more reasonably."

Retention Manager at GoAntiques

Please give us a one liner to describe this review.

"Great place to work"

What do you like about working at GoAntiques?

"Friendly people. challenging work. I was able to work my way up. Ideas were taken seriously."

Do you have any tips for others interviewing with this company?

"Know the abc's of sales."

What don't you like about working at GoAntiques?

"The was not much job security."

What suggestions do you have for management?

"Nothing, they did a great job with what they had to work with."

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