2 Retention Advisor Reviews

Retention Advisor at Charter Communications

"Reading a script no matter what the customer says, constant selling even if someone told you a million times they can't afford what they already have, nonstop people screaming/verbally abusing you. The company doesn't care about the customers or employees; they only care about the almighty dollar."

Retention Advisor at JPMorgan

Please give us a one liner to describe this review.

"Overall, JPMorgan Chase would be a good place to work if banking is your career goal."

What do you like about working at JPMorgan?

"I like their benefit program."

What don't you like about working at JPMorgan?

"I dislike not being able to do good deeds for long-term customers. Every decision is made by a computer."

What suggestions do you have for management?

"I would suggest a lot more people making decisions and not a computer making decisions."