HORRIBLE place to work for! They are greedy and only care about the money. They have ridiculous goals to reach for sales averages. If you are under, you can easily be let go for failing to maintain it. They also expect you to push sales and get high sales when people specifically walk in for the one pose special, which kills your average. You also are expected to be unethical and not tell customers that they can ship their products to the studio FOR FREE instead of paying $15 for shipping to be sent to their home.
On top of all that, they overbook appointments. They book every 20 minutes and it's ridiculous. You're expected to be in the camera room in 20 minutes and then through the sales process in 30 minutes. So one hour total is the goal. It's ridiculous and when you get really behind, customers get angry and take it out on you.
Forget about taking any days off unless it's an emergency. They are in constant blackout for Valentine's Day, Easter, Mother's Day, Father's Day, July 4th, Halloween and then you hit blackout from the last Monday of October until January.
Studio managers can be a pain too. If you have car issues and don't have a backup vehicle, it's an unexcused absence if you miss. You're expected to be there. They expect you to pay for Uber or Lyft, especially if you have NO MONEY or find a relative within 1.5 hrs to take you to work. They don't care about your circumstances.
Corporate is horrible. They say we're "one big family", but they only care about the money. They could care less about how we're treated. They filed for bankruptcy and need to go out of business.
The positive reviews you have read are from the higher ups to make themselves look good. RUN THE OTHER WAY! DO NOT WORK FOR THESE PEOPLE!
By the way, once you leave, you're never allowed to return UNLESS they let you go due to a studio closing. Oh and their packages are VERY overpriced. Do yourselves a favor and go to another studio. Trust me, you'll thank me later for this review.
I worked over Christmas and was well aware it would be a temporary gig. I loved the job! I wasn't expecting it to be as fast paced as it was, but I was happy with the skills I learned here. I will say that if you can handle the job and keep a good average then you could go up in the company :) but that is all I will say about that.
I think most people who get into this job don't expect it to be a sales job though, and for some creative people that is an issue. It really becomes a matter of, "are you a sales person or are you a photographer" question. And if you are good at one, then you will learn to be good at the other within the company. This company will train you to be good at your job. It is up to you to make it work for you!
Management needs to work just as hard if not even harder than employees. They aren't just there to bark commands or make the workers do their work. They are there to keep the gears of the clock running like clockwork.