PNC Financial Employee Reviews for Customer Service Associate
Browse PNC Financial Reviews by Job Title →Customer Service Associates at PNC Financial give their company a 2.3 out of 5.0, while the average rating for PNC Financial is 3.8, making them 49% less happy than every other employee at PNC Financial and 44% less happy than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.
What do you like about working at PNC Financial?
"It's alright. I like that I am able to recognize customers that frequent our branch."
Do you have any tips for others interviewing with this company?
"Do your homework and find what comparable positions at other institutions are paying. PNC does not pay the median salary."
What don't you like about working at PNC Financial?
"The lack of upward mobility. The lack of discipline for employees who do not do their jobs or show up for work. It creates resentment towards management."
What suggestions do you have for management?
"Make it more about your employees and less about the customers. Your numbers won't matter if you're bleeding employees."
What do you like about working at PNC Financial?
"Enjoy some coworkers. Busy atmosphere. Regular hours for the most part."
Do you have any tips for others interviewing with this company?
"Ask for the money! They don't pay as much as other banks."
What don't you like about working at PNC Financial?
"Management is unpleasant to work with, and everyone notices. Pay is very low compared to the workload and the pace of our branch."
What suggestions do you have for management?
"I would not be all about the numbers. Employees are more motivated if you care about them and show them how to do things, rather than tell him what to do."
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