6 Phone Representative Reviews
Phone Representatives give their job an average rating of 3.3 out of 5.0. The Phone Representatives happiest with their jobs are employed by Direct Checks Unlimited with an average rating of 3.7 while the Phone Representatives least happy with their jobs work for AT&T with an average rating of 2.8.
Submit a Review"I do love helping people. I enjoy finding a solution so the customer can go away happy. What I have problems with are unreasonable angry people, that refuse your help."
Please give us a one liner to describe this review.
"phone rep just is not for me, when I can't help the way I want."
Do you have any tips for others interviewing with this company?
"Make sure it's what you want to do. It's ok to follow their rules, but they don't let you be yourself on the phones to the customers"
What don't you like about working at CitiGroup?
"They are more concerned w/the stats of the phone call then they are about you helping the customer"
What suggestions do you have for management?
"Listen to the employees when they have something to say"
Phone Representative Career Rating Comparison
Please give us a one liner to describe this review.
"Great place for a while."
Please give us a one liner to describe this review.
"The pay was great while I was there, but I know they lowered the incoming wage for new hires."
What do you like about working at Dish Network?
"The rate of pay was great!"
Do you have any tips for others interviewing with this company?
"To be honest, if you can't handle the schedule then do not accept the position."
What don't you like about working at Dish Network?
"They were unorganized, and not really personal life friendly and they were always changing things."
What suggestions do you have for management?
"To keep going, there will always be a resolution for the issue."
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