CitiGroup Employee Reviews for Phone Representative
Browse CitiGroup Reviews by Job Title →Phone Representatives at CitiGroup give their company a 3.0 out of 5.0, while the average rating for CitiGroup is 4.0, making them 29% less happy than every other employee at CitiGroup and 10% less happy than every other Phone Representative on CareerBliss - the happiest Phone Representatives work for Direct Checks Unlimited.
"phone rep just is not for me, when I can't help the way I want."
Do you have any tips for others interviewing with this company?
"Make sure it's what you want to do. It's ok to follow their rules, but they don't let you be yourself on the phones to the customers"
What don't you like about working at CitiGroup?
"They are more concerned w/the stats of the phone call then they are about you helping the customer"
What suggestions do you have for management?
"Listen to the employees when they have something to say"
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