Paychex Employee Job Reviews in the United States

"Great company to work for, except in the development area. There needs to be some new blood with changes, but this company only hires from within for development managers and directors."

"Very fun job as far as the actual workload, however the people I work with aren't the easiest to get along with. Company culture isn't the greatest, but I was working on cool projects and mostly people stayed out of my way and let me work. Definitely would recommend this position to someone if the salary was a bit higher."

What do you like about working at Paychex?

"Very green company, and the product they were producing was good."

Do you have any tips for others interviewing with this company?

"Pretty much just know your stuff. If you are being hired as a software developer just be able to answer simple programming questions."

What don't you like about working at Paychex?

"Everybody sort of kept to themselves. Nobody took any effort to know me while I was working there."

What suggestions do you have for management?

"None, there was nothing wrong with the management. The management was a hands off management."

"I’ve been employed with Paychex for a little less than 2 years. I find that they do not treat their sales teams like they should, considering they are the lifeblood of the company. There is not much room for advancement without moving to a specific area. They have released so many salespeople & they are continuing to manage the new & existing clients in many regions with a skeleton team & have relied more heavily on the inside sales resources, which are based in Rochester, NY - where they are headquartered. In my experience, small businesses need to have a local contact for the sale & implementation of these integral services. Some of the leaders are great, but the company morale is overall very low because of decisions being made atop the organization chart. They have stopped matching 401K contributions, lessened pay, complicated compensation & done many other things that make their sales associates feel less & less important."

"I've been with this company for years and have seen a decline in morale due to poor management, low salaries, very difficult to move around in the company or move up, and bad communication. Salaries are not competitive, and if you want to get a higher increase than what is "allowed" it pulls the funds from the rest of the team's salaries. Lack of communication from senior leaders especially when there are significant changes. Training for certain teams is also poor. The main perk was work from home option which has now been rescinded without notice or instructions on returning to the office. Seems like their goal is to weed out talent."

"Paychex is a great company to work for. I find myself wanting to leave because there is no more that I can do in the office that I currently work in and relocation is not in the cards for me. The job can be high stress at times and, being a customer facing job, you are going to deal with a lot of different people on a day to day basis."

"After working for several years, I find that the team is going in the wrong direction. The managers are not hiring based on merit, instead hiring new employees based on their friendship or relationship with the people they had in their college or previous company. The team morale is very very low, no team building activity happens. The manager doesn't maintain good relationship with the team, rather listens to some people in the team who are very cunning and more racist."

"I don't like Paychex that much."

"No diversity. The sales management is aggressive like bullies. There is no integrity in that office. You have to be part of the clique to get ahead there. Operations is not cooperative. You have to liked by the bully sales manager to have success there. They run the good people out, creating a sales force to sell against them."

"Totally dysfunctional. It's a wonder the software works at all. Used to be a fine organization but has gone downhill in the past couple years with the new management that thinks only of the bottom line and not the quality of the software."

"After working for several years, used to be a fine place to work when TG ran the business but recently is going in the wrong direction with a regime change of management. The new management team does not value long-term employees, recent "layoffs" are a sign of that, with many being replaced by H1B visas. Nepotism is the norm with the new management. The overall morale is low, people are walking on eggshells not knowing when the next shoe is to drop."

"In the interview they lie and tell you that you will get a raise after you complete each step to your training and that that the training can be completed every 2 weeks but yet the supervisors will not schedule you for the training unless you pretty much beg them. The workload is more than the compensation provided. You will be told in the interview that you will be dealing with clients that have 50 employees or less with 60% of your clients have well over 100 employees. The supervisors pick and choose who they want to help. You are supposed to meet with your supervisor once a week for a one on one to discuss you stats, and I can tell you I have been with the company about 9 months and have had two one on ones but I have never seen my surveys and can't tell you what my stats are like because my supervisor has never provided them to me after asking for them several times. I think this company is a waste of time and the turnover is extremely high. Instead of promoting from within where they have senior specialists who have been here for 3 plus years, they are hiring supervisors with less than 6 months of payroll experience that haven't even became senior specialists. This place is a joke, there is no morale and the worst place to work."

"Paychex was a very good Co. to work for."

What do you like about working at Paychex?

"They have very good training. Paychex took very good care of me and my family."

Do you have any tips for others interviewing with this company?

"Sale your self. It is a good company to work for."

What don't you like about working at Paychex?

"They ignored the state of the economy in regards to growth goals."

What suggestions do you have for management?

"The District level management is very good!"

"No worth the time and energy"

What do you like about working at Paychex?

"my coworkers"

What don't you like about working at Paychex?

"Unsympathetic to family, no promotion opportunities, favoritism, lousy pay for the hours and skill required, no interest in hearing feedback from employees."

What suggestions do you have for management?

"Get new management into the region and pay your employees what they are worth."

"education oriented great training program"

What do you like about working at Paychex?

"The work environment was great!"

What don't you like about working at Paychex?

"The possiblities of enhancement were not readily available."