65 Patient Account Representative Reviews

"I like my friendly co-workers. I hate that there aren't enough employees here to efficiently carry out the tasks."

"Helping these patients resolve their issues and making sure they feel comfortable and understand their billing. Nothing is more rewarding than knowing you've helped the customer!"

"I love being able to help patients with their accounts and make sure they are being billed correctly. One of the cons would be the 10:30 a.m to 7:00 p.m shift. These shifts are only required once or twice a month."

"I love helping our customers out and making them feel like their voices are being heard."

"I enjoy helping the patients and making them feel like they are important (as they are)! It's rewarding to know that you are able to help the patient and solve all their issues."

"I love being able to help people. I can't think of anything that I don't like."

"I love everything about working here. I can honestly say that I don't hate anything about the job."

"Helping patients understand their bill and making them feel at ease with the answers we can provide them with about their bill. Most customers don't understand the billing cycle so it's a great feeling to be able to help them."

"I absolutely love being an advocate for Patients."

"I love being able to help the patients and provide them with excellent customer service. It's important that they know they aren't a number and they are a person."

"Helping the patients resolve any issues and making them feel like they aren't a number. Nothing is worse than calling in to a company with issues and they just brush you off. That is NOT how it is here."

"I love helping and talking to the patients. It really makes people feel better if you just treat them as a person and not a number. Which is one thing I really like about it here. You are allowed to treat them as a person and give each person the attention needed to help and fix their account. Most places don't allow you to connect with the patients and really build that relationship, National Medical does and that's why we are #1!"

"I love the people I work with. My manager, supervisor and lead are all extremely helpful and will come to you when you need help with anything. Everyone is very easy to get along with. I also enjoy being able to help people out. Answering phone calls and being able to solve a problem for someone is extremely satisfying."

"Being a Patient Account Representative is great. Being able to talk and help people out every day is very satisfying."