"I love being the first point of contact and the one everyone turns to when they need assistance with something. I love the amount of detail that is necessary and keeping things organized and in order so that anyone can find what they need at any given time. I dislike the fact that it has become extremely routine and there is no room for an advancement. I also don't like the lack of appreciation. I don't need a pat on the back everyday but a good job or thank you goes a long way."