"The plain and simple truth is that any given individual's experience at NEB will depend primarily on whom he/she works for. Some employees seem quite happy because they were lucky to get a good boss, while others are totally miserable because they work for an incompetent manager who got the position without deserving it, either through personal connections or by sheer permanence, even in the face of severe technical limitations. Unfortunately, the company was never a meritocracy and, as another reviewer previously pointed out, that has resulted in many upper management positions currently being occupied by unqualified and/or ineffective, albeit generously overpaid, supervisors. The fact that most employees remain there forever, just for the hefty paycheck, also offers very limited opportunities for career development and personal growth. Quite understandably, all that has a negative effect on employee motivation and productivity, creating an atmosphere of apathy and low engagement. Employee morale seems to be quite low right, in large part due to the perception that the overall direction of the company is unclear and very likely subject to many arbitrary and unpredictable changes in the near future."
"Lots of potential but a lack of vision, leadership and business knowledge."
What do you like about working at New England Biolabs?
"The individuals doing the actual work are incredibly knowledgeable and little expense is spared. The facility, pay and benefits are outrageous."
Do you have any tips for others interviewing with this company?
"Expect an odd interview process more akin to academia than industry and get everything in your offer in writing."
What don't you like about working at New England Biolabs?
"The vast majority of the senior management have worked there their entire lives and have little comparative experience or knowledge of how things are done elsewhere. There is a serious lack of leadership and vision. The outrageous compensation makes it fiscally impossible to leave once you've been there a while, which means there are a lot of unhappy people with little motivation."
What suggestions do you have for management?
"Take management training seriously, send prospective managers away for formal education, hire more outsiders are senior levels, learn to balance risk, value innovation more, and take business professionalism more seriously."
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