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Microsoft Employee Reviews for Customer Service Representative

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Customer Service Representatives at Microsoft give their company a 4.8 out of 5.0, while the average rating for Microsoft is 4.0, making them 18% happier than every other employee at Microsoft and 23% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.8
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
Person You Work For 5 / 5 People You Work With 4.7 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.4 / 5 Way You Work 4.6 / 5
Customer Service Representative

"It is a wonderful place to learn and break into the industry, but do not prepare to move forward anytime soon."

What do you like about working at Microsoft?

"I learned a lot about the corporate giant that Microsoft is."

Do you have any tips for others interviewing with this company?

"Learn what you can while you are here. I studied in the library instead of eating lunch every day and was able to advance my career."

What don't you like about working at Microsoft?

"I didn't like the office politics and the customer service ethics."

What suggestions do you have for management?

"They need to be more customer orientated. They should also not bully the markets."

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