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Mercer Employee Job Reviews in the United States

Browse Mercer Reviews by Job Title →

29%
35%
15%
21%
0%
3.7
Average Rating
(based on 34 Mercer Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.2
People You Work With
4.1
Person You Work For
4.0
Rewards You Receive
3.8
Support You Get
3.7
Way You Work
3.7
Work Setting
3.8
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Customer Service Administrator

"Have worked for Mercer for a little less than a year and they are a good company to work for, however they do undervalue their employees to a degree."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Mercer Employee

"I've worked with Mercer since 2007. The benefits are good, but the compensation is not equivalent to that of other companies."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Client Server Analyst

"I worked with Mercer for almost 18 months in defined benefit process being primary and single point of contact for all internal and external reporting. Simplified many complex reporting and modified/updated process procedures, plan documents and training documents. Mercer overall is a good organization in attracting new clients and new talents however lacks in retaining them with minimal growth opportunities."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Web Developer

What do you like about working at Mercer?

"The company gave me great opportunity to work in different department which helps me gain all kinds of HR related business/Tech knowledge"

Do you have any tips for others interviewing with this company?

"It is a great company to work for, be honest and be yourself."

What don't you like about working at Mercer?

"The outsourcing practice makes me nerves about my job security."

What suggestions do you have for management?

"They are doing great and no suggestion for them so far."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Representative

What do you like about working at Mercer?

"There were some hot chicks there, nice to look at, and some nice people to make friends with."

Do you have any tips for others interviewing with this company?

"TURN AWAY NOW! Call center of DOOM! The Participants are retarded!"

What don't you like about working at Mercer?

"Big brother is ALWAYS WATCHING, stats must meet quota!! They're always talking about stats, I hate being constantly monitored like some lab rat!"

What suggestions do you have for management?

"Not have every entry-level people start in the call canter, that place is a death trap."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Associate

"Small Business Purchased by Mercer"

What do you like about working at Mercer?

"Some of the Wellness programs are interesting to participate in."

Do you have any tips for others interviewing with this company?

"Do not accept a position unless their offer is what you are looking for."

What don't you like about working at Mercer?

"I am not given the resources necessary to do my job."

What suggestions do you have for management?

"Refrain from telling employees they should feel lucky to have a job."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Associate

"Mercer employees care for their clients more than Mercer management."

What do you like about working at Mercer?

"The people working for Mercer are dedicated to their clients."

Do you have any tips for others interviewing with this company?

"Realize Mercer is a consulting firm and you will have to give whatever is required to get the job done."

What don't you like about working at Mercer?

"I dislike working in areas I'm not trained in properly."

What suggestions do you have for management?

"Listen to your employees and provide quality training to assist people in doing their job."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Product Strategy Specialist

What do you like about working at Mercer?

"exposure to assisting with RFP response, strategic partner assessment and negotiation, and direct discussions with potential clients"

Do you have any tips for others interviewing with this company?

"They like to hire from competitors like Fidelity. Important to assess your potential direct manager(s) and direct team."

What don't you like about working at Mercer?

"highly political environment, both managers took credit for work done and focused on managing up vs. better management of direct reports."

What suggestions do you have for management?

"Treat employees as you would want to be treated. Focus more on employee development rather than your own."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior QA Analyst

"Work with Development team to ensure a quality product is delivered"

What do you like about working at Mercer?

"The company is a worldwide leader in the industry. We work with major clients in more than 40 countries. It is a prestigious company within their industry"

Do you have any tips for others interviewing with this company?

"Be proactive. Voice concerns and don't be afraid to speak up."

What don't you like about working at Mercer?

"In recent years there have been few opportunities within QA. While I have consistently been given strong reviews and bonuses but I feel that new positions have not become available in the US."

What suggestions do you have for management?

"Keep your employees informed and focus. Trust your employees and they will trust you."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Benefits Analyst

What do you like about working at Mercer?

"The job security is good at a time when many companies are struggling."

Do you have any tips for others interviewing with this company?

"Understand what you are getting into before hand. While the benefits are great, the competition all offer better pay and utilize better tools (we still run XP and Office 2003). At the end of the day it's a job for college grads that are struggling to find jobs right now."

What don't you like about working at Mercer?

"No work/life balance, which is made worse by the below industry level pay. Overbearing clients that make any attempt at a day to day schedule impossible to maintain. Majority of staff are right out of school and only with the company because of the economy, which means most don't care about their work at all."

What suggestions do you have for management?

"Leadership is ok, while it could be better it's not the worst."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Investment Analyst

"Great experience, learned every day."

What do you like about working at Mercer?

"I liked that it was a very fast-paced environment, I learned every day."

Do you have any tips for others interviewing with this company?

"Be yourself, make sure you highlight your accomplishments and abilities."

What don't you like about working at Mercer?

"There was a high turnover rate, but a low hiring rate which led employees to be overloaded."

What suggestions do you have for management?

"I would suggest mangement to learn some tips on how to retain employees."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Health Representative

What do you like about working at Mercer?

"supervisors and coworkers were there if I needed help and chat system helped the employees to work faster and with fewer mistake.."

Do you have any tips for others interviewing with this company?

"It is a good place to work. if you love this job, you will get chance to move forword."

What don't you like about working at Mercer?

"The room was not big enough and not bright enough to work properly"

What suggestions do you have for management?

"communicate with each employee to understand his/her situation to improve better."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Analyst

"Improving too little, too late."

Person You Work For 3.6 / 5 People You Work With 4.5 / 5 Work Setting 2.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.6 / 5
Company Culture 2.9 / 5 Way You Work 3.1 / 5
Fulfillment Administrator
Person You Work For 3.8 / 5 People You Work With 3.8 / 5 Work Setting 3.4 / 5
Support You Get 3.8 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.8 / 5 Way You Work 4 / 5
Software Architect
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4.8 / 5

Mercer Reviews FAQs

Is Mercer a good company to work for?

Mercer has an overall rating of 3.7 Average Rating out of 5, based on over 34 Mercer Review Ratings left anonymously by Mercer employees, which is 5% lower than the average rating for all companies on CareerBliss. 79% of employees would recommend working at Mercer.

Does Mercer pay their employees well?

Mercer employees earn $50,000 annually on average, or $24 per hour, which is 24% lower than the national salary average of $66,000 per year. 18 Mercer employees have shared their salaries on CareerBliss. Find Mercer Salaries by Job Title.

How satisfied are employees working at Mercer?

79% of employees would recommend working at Mercer with the overall rating of 3.7 out of 5. Employees also rated Mercer 3.7 out of 5 for Company Culture, 3.8 for Rewards You Receive, 3.2 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Mercer?

According to our data, the highest paying job at Mercer is a Product Owner at $209,000 annually. Browse Mercer Salaries by Job Profile.

What is the lowest paying job at Mercer?

According to our data, the lowest paying job at Mercer is a Infrastructure Solutions Architect at $11,000 annually. Browse Mercer Salaries by Job Profile.

What are the pros and cons of working at Mercer?

According to reviews on CareerBliss, employees commonly rated the pros of working at Mercer to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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