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Working at Mercer in Norwood, MA: 10 Employee Job Reviews by Real Employee working in Norwood, MA Area

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On average, employees in Norwood, MA at Mercer give their company a 2.6 rating out of 5.0 based on 10, whereas overall Average Rating of Mercer is 3.7 out of 5.0 based on 45 Mercer Review Ratings. The happiest Mercer employees in Norwood, MA are Systems Analysts submitting an average rating of 0.0 and Customer Service Administrators also with a rating of 0.0.

29%
35%
15%
21%
0%
3.7
Average Rating
(based on 34 Mercer Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.2
People You Work With
4.1
Person You Work For
4.0
Rewards You Receive
3.8
Support You Get
3.7
Way You Work
3.7
Work Setting
3.8
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Working at Mercer in Norwood, MA: 10 Employee Reviews

Mercer Employee

"I wish to decline at this time."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Systems Analyst

"The company is a leader in providing full benefits management to 3 million customers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
Mercer (45)

4.6 Highest Rated in this Industry is Pace Suburban Bus (6)
2.0 Lowest Rated in this Industry is Wave2Wave Communications (10)
3.6 Average of All Companies in this Industry (10,770)
Customer Service Administrator

"Have worked for Mercer for a little less than a year and they are a good company to work for, however they do undervalue their employees to a degree."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Client Server Analyst

"I worked with Mercer for almost 18 months in defined benefit process being primary and single point of contact for all internal and external reporting. Simplified many complex reporting and modified/updated process procedures, plan documents and training documents. Mercer overall is a good organization in attracting new clients and new talents however lacks in retaining them with minimal growth opportunities."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Representative

What do you like about working at Mercer?

"There were some hot chicks there, nice to look at, and some nice people to make friends with."

Do you have any tips for others interviewing with this company?

"TURN AWAY NOW! Call center of DOOM! The Participants are retarded!"

What don't you like about working at Mercer?

"Big brother is ALWAYS WATCHING, stats must meet quota!! They're always talking about stats, I hate being constantly monitored like some lab rat!"

What suggestions do you have for management?

"Not have every entry-level people start in the call canter, that place is a death trap."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Product Strategy Specialist

What do you like about working at Mercer?

"exposure to assisting with RFP response, strategic partner assessment and negotiation, and direct discussions with potential clients"

Do you have any tips for others interviewing with this company?

"They like to hire from competitors like Fidelity. Important to assess your potential direct manager(s) and direct team."

What don't you like about working at Mercer?

"highly political environment, both managers took credit for work done and focused on managing up vs. better management of direct reports."

What suggestions do you have for management?

"Treat employees as you would want to be treated. Focus more on employee development rather than your own."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Senior QA Analyst

"Work with Development team to ensure a quality product is delivered"

What do you like about working at Mercer?

"The company is a worldwide leader in the industry. We work with major clients in more than 40 countries. It is a prestigious company within their industry"

Do you have any tips for others interviewing with this company?

"Be proactive. Voice concerns and don't be afraid to speak up."

What don't you like about working at Mercer?

"In recent years there have been few opportunities within QA. While I have consistently been given strong reviews and bonuses but I feel that new positions have not become available in the US."

What suggestions do you have for management?

"Keep your employees informed and focus. Trust your employees and they will trust you."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
401k Account Associate
Support You Get 4.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 5 / 5
Company Culture 4.4 / 5 Way You Work 2.9 / 5
HR Specialist

"Good Benefits"

What do you like about working at Mercer?

"Excellent benefit package"

Project Analyst

"The RACE Is NOT OVER Because I Havent WON Yet..."

What do you like about working at Mercer?

"Believing in me and Giving a chance to try anything which I could for the development of the Team."

What suggestions do you have for management?

"Try and adopt new technologies for the growth of the company."

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