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Mercer Employee Reviews for Customer Service Representative

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Customer Service Representatives at Mercer give their company a 2.1 out of 5.0, while the average rating for Mercer is 3.7, making them 55% less happy than every other employee at Mercer and 58% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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2.1
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Norwood, MA

What do you like about working at Mercer?

"There were some hot chicks there, nice to look at, and some nice people to make friends with."

Do you have any tips for others interviewing with this company?

"TURN AWAY NOW! Call center of DOOM! The Participants are retarded!"

What don't you like about working at Mercer?

"Big brother is ALWAYS WATCHING, stats must meet quota!! They're always talking about stats, I hate being constantly monitored like some lab rat!"

What suggestions do you have for management?

"Not have every entry-level people start in the call canter, that place is a death trap."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
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