Working at Life Time Fitness in Woodstock, GA: 1 Employee Job Reviews by Real Employee working in Woodstock, GA Area

"Life Time Life Spa Department Head is not a position for someone with a life."

What do you like about working at Life Time Fitness?

"The challenge of being able to manage and grow many areas of the business and learn a lot of different areas including financials, COG's, marketing, team leadership, P&L reports, managing a budget, striving for reasonable revenue goals. Working with some really great upper management that I learned a lot from and really respected and would love to work with again."

Do you have any tips for others interviewing with this company?

"Be prepared with lots of successful stories from you past b/c interviewing is behavioral based, meaning you will need to have plenty of stories about times that detail the circumstance, what you specifically did in your role and what the outcome was and of course make that part positive on your behalf."

What don't you like about working at Life Time Fitness?

"The GM management style from club to club is extremely different and the management styles are not consistent. There is a lack of training for spa staff that is detailed in regards to professionalism and staff is required to memorize a lot of mission/vision type statements without actually being trained on the culture of the company so that they can actually live it. Many of the processes such as inventory are cumbersome and time wasters. Rather than cycle counting during the month the department head is required to spend overnight at the spa (after the close of business at 9 PM) and physically count over a dozen retail and back bar product lines and enter the information into the database and then when you are at your tiredest try to reconcile everything by the following morning for month end close out. Then the following day is payroll which can only be done from the club so after literally spending the night there for inventory I had to be back at work to do payroll. The spa itself feels like an outsider and none of the GM's come from a spa background so they are not sensitive to the goings on of the spa or the business side, leaving little support to the department head."

What suggestions do you have for management?

"Stop building so many locations until you have the basics down in regards to the spa business. Spa department heads don't have a private give and have to do the majority of their work from the front desk at the spa leaving employees to hear many conversations that are managerial that they shouldn't. There should also be a break-room so that food doesn't always have to be eaten (and purchased) from the cafe. GM's should not be able to be a GM until they have worked in all areas of the club, and can manage the spa (or at least watch it) if the department head has someone call out and have been there for 15 hours."