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Industry: General Merchandise Stores · HQ: Plano, TX · https://www.jcpenney.com

Working at JC Penney in Grand Rapids, MI: 1 Employee Job Reviews by Real Employee working in Grand Rapids, MI Area

Browse JC Penney Reviews by Job Title →

On average, employees in Grand Rapids, MI at JC Penney give their company a 4.0 rating out of 5.0 based on 1, whereas overall Average Rating of JC Penney is 3.9 out of 5.0 based on 253 JC Penney Review Ratings. The happiest JC Penney employees in Grand Rapids, MI are Customer Service Agents submitting an average rating of 4.0.

28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
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Working at JC Penney in Grand Rapids, MI: 1 Employee Reviews

Customer Service Agent
in Grand Rapids, MI

What do you like about working at JC Penney?

"It was steady most of the time, but could get hectic as the holidays approached."

Do you have any tips for others interviewing with this company?

"Keep an eye on the company website, particularly the customer comments"

What don't you like about working at JC Penney?

"During my time there, we seemed to be having a special sale every week. It could get confusing, for both us, and our customers"

What suggestions do you have for management?

"I would have kept the new, constant pricing, but would have done without the 'progressive' advertising, which alienated the main customer base"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
JC Penney (253)
4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)

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