JC Penney Employee Reviews for Customer Service Agent
Browse JC Penney Reviews by Job Title →Customer Service Agents at JC Penney give their company a 4.0 out of 5.0, while the average rating for JC Penney is 3.9, making them 3% happier than every other employee at JC Penney and 13% happier than every other Customer Service Agent on CareerBliss - the happiest Customer Service Agents work for Capital One.
What do you like about working at JC Penney?
"It was steady most of the time, but could get hectic as the holidays approached."
Do you have any tips for others interviewing with this company?
"Keep an eye on the company website, particularly the customer comments"
What don't you like about working at JC Penney?
"During my time there, we seemed to be having a special sale every week. It could get confusing, for both us, and our customers"
What suggestions do you have for management?
"I would have kept the new, constant pricing, but would have done without the 'progressive' advertising, which alienated the main customer base"
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