18 IT Service Manager Reviews
IT Service Managers give their job an average rating of 3.9 out of 5.0. The IT Service Managers happiest with their jobs are employed by Datamonitor with an average rating of 4.3 while the IT Service Managers least happy with their jobs work for The Cincinnati Insurance Co. with an average rating of 2.4.
Submit a Review"I own all the technology services related to the functional area I am responsible for. Crafting roadmaps, building tools that meet business needs and coaching my people are all items I really enjoy. Hardest part of my job is dealing with people around me who are obviously dissatisfied. These folks have a tendency to make work difficult to satisfy themselves alone."
IT Service Manager Career Rating Comparison
"I enjoy my co-workers and the freedom to support a 2 billion dollar support operation with no induced outages and a excellent uptime record."
What do you like about working at United Natural Foods?
"The knowing the companies possibilities of growth potential, and what the future of IT could be."
Do you have any tips for others interviewing with this company?
"UNFI has great growth potential. The money was good. I would have liked to have seen some exposure to the IT departments Bigger Plan. Much of it was secretive. My view is that if you have to hide it, its wrong. If you want employees to be fully engaged, one needs to make them feel that they are part of the plan. My over all thoughts of UNFI were positive, as I was initially able to use my skills without boundaries to meet objectives. Management changes are often good, but should not be self serving. They should be for the benefit of the companys goals and assist on employee growth. These two together as a balance, will drive strength and pride in meeting objectives."
What don't you like about working at United Natural Foods?
"UNFI IT was in the process of restructuring. Change is often good, but needs to engage employees as resources toward that change. There were limitations. 1/2 Of my responsibilities (Problem Management), I was informed to HOLD, and not move forward until instructed. I was later informed that my position was illuminated. There was little account within the restructuring for what happens to the employee. Is there consideration to ensure that the employee is included into the companys new model. Many of the new VPs / Directors brought in staff from their previous positions as to who had for them."
What suggestions do you have for management?
"Have the IT End-to-End processes as an over all Business Strategy match fthe objectives of the business it self as partners. This includes agree upon SLAs with the business, to ensure that all IT department processes matched the goal and objectives of the company."
What do you like about working at The Cincinnati Insurance Co.?
"It is a very secure place to work. The people I work with are enjoyable."
Do you have any tips for others interviewing with this company?
"Extremely political climate and be careful what you say about someone because they are probably related to someone important or they are apart of the buddy system."
What don't you like about working at The Cincinnati Insurance Co.?
"Stuck in the past. Pay in lower than industry standard. Fight resistance to change on a daily basis."
What suggestions do you have for management?
"Empower the associates; encourage collaberation. Encourage Management to think outside the box"
Please give us a one liner to describe this review.
"11 years of service - overall great experience."
What do you like about working at Nokia?
"The people and the opportunities these days are exceptional. Being able to pursue my creativity is a new way of working."
Do you have any tips for others interviewing with this company?
"Know about the company and products before meeting with the manager."
What don't you like about working at Nokia?
"The culture is difficult at times to deal with. To get something done takes a long time."
What suggestions do you have for management?
"Keep the talented people and try to build on their skills."
Please give us a one liner to describe this review.
"ADP is a good place to work for, but culture varies within each division."
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