IT Help Desk Agents give their job an average rating of 4.1 out of 5.0. The IT Help Desk Agents happiest with their jobs are employed by Hewlett-Packard with an average rating of 0.0 while the IT Help Desk Agents least happy with their jobs work for Liberty Mutual with an average rating of 3.9.Submit a Review
"Doing what I love to do in the field that I love."
"I love the help desk job because I will be exposed to many new technical issues and learn from these kind of issues to increase my troubleshooting skills and my ability to perform a support users."
"I love helping end users solve problems, I enjoy making peoples' life/work easier, I enjoy being on a PC all day. I dislike people who take advantage of IT help desk and just call for any little thing without using a bit of common sense."
"It was a rewarding experience to see how ITIL can be implemented correctly. One small issue with ITIL is that sometimes it can be a frustrating wait for something to be fixed."
Update your browser to have a more positive job search experience.Upgrade My Browser