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9 IT Help Desk Agent Reviews

IT Help Desk Agents give their job an average rating of 4.1 out of 5.0. The IT Help Desk Agents happiest with their jobs are employed by Hewlett-Packard with an average rating of 0.0 while the IT Help Desk Agents least happy with their jobs work for Liberty Mutual with an average rating of 3.9.

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IT Help Desk Agent at University of Texas
in Richardson, TX
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
IT Help Desk Agent at Hewlett-Packard
in Pontiac, MI

"Doing what I love to do in the field that I love."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
IT Help Desk Agent at FDIC
in Arlington, VA

"I love the help desk job because I will be exposed to many new technical issues and learn from these kind of issues to increase my troubleshooting skills and my ability to perform a support users."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
IT Help Desk Agent at Advent International
in Boston, MA

"I love helping end users solve problems, I enjoy making peoples' life/work easier, I enjoy being on a PC all day. I dislike people who take advantage of IT help desk and just call for any little thing without using a bit of common sense."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 4 / 5
IT Help Desk Agent at Liberty Mutual
in Dover, NH

"It was a rewarding experience to see how ITIL can be implemented correctly. One small issue with ITIL is that sometimes it can be a frustrating wait for something to be fixed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
IT Help Desk Agent at Adecco
in Springdale, OH
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.6 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4.8 / 5 Way You Work 4 / 5
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