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80 Help Desk Representative Reviews

Help Desk Representatives give their job an average rating of 3.6 out of 5.0. The Help Desk Representatives happiest with their jobs are employed by Hofstra University with an average rating of 5.0 while the Help Desk Representatives least happy with their jobs work for Nationwide Support Services with an average rating of 1.1.

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Help Desk Representative at TEKsystems
in Louisville, KY
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Help Desk Representative at Safran
in Huntington Beach, CA
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Help Desk Representative at IBM
in Chicago, IL
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Help Desk Representative Career Rating Comparison

3.6
All Help Desk Representatives
5.0 Highest Rated Help Desk Representatives is at Hofstra University (1)
1.1 Lowest Rated Help Desk Representatives is at Nationwide Support Services (8)
Help Desk Representative at Nuance Communications
in Burlington, MA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Representative at Revolution Retail Systems
in Carrollton, TX
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Help Desk Representative at Emerus
in Houston, TX
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Help Desk Representative at University of New Hampshire
in Manchester, NH
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Help Desk Representative at Dillard University
in New Orleans, LA

"I actually love it. I able to think and rationale issues for myself. I love not being micromanaged and having the able to make the decision to get things at the best of my ability. I love technology and this allows me be able to stay on top of what's going on and blame it on work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Representative at Insurance Auto Auctions
in Westchester, IL

"I really like helping customers and solving problems. It is very rewarding work."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Help Desk Representative at Abilene Christian University
in Abilene, TX

"I enjoy helping people, but working at a help desk can sometimes be a tedious position."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Representative at Iberdrola USA

"I enjoy helping people and being helpful."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Help Desk Representative at NexOne
in Clearfield, UT

Please give us a one liner to describe this review.

"it was great!"

What do you like about working at NexOne?

"the people are great to work with! my co-workers helped me out a lot"

Do you have any tips for others interviewing with this company?

"none. I suggest you be honest, and hard working. and good luck"

What don't you like about working at NexOne?

"some of the people, such as upper management did not care about us."

What suggestions do you have for management?

"none, I do not believe they would listen to what I have to say."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Help Desk Representative at Alpine Access
in Jacksonville, FL

Please give us a one liner to describe this review.

"Ok job, but no benefits or raises."

What do you like about working at Alpine Access?

"I like having a job to support my family, so I am thankful that I am employed currently."

Do you have any tips for others interviewing with this company?

"Great for the stay at home mom types, if you don't need benefits and just need extra income for a short duration(seasonal)."

What don't you like about working at Alpine Access?

"This is a high turnover company, built that way, and no retention incentives. No raises."

What suggestions do you have for management?

"They need to give raises, and offer compensation in way of retaining talented people."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Help Desk Representative at Royal American Hospitality
in Panama City Beach, FL

Please give us a one liner to describe this review.

"Got experience on help desk and stress management"

What do you like about working at Royal American Hospitality?

"panama city beach was nice and good to have summer vacation."

Do you have any tips for others interviewing with this company?

"Company responds fast to the people who want to work for them"

What don't you like about working at Royal American Hospitality?

"company environment was good and nice the only thing is there were some people who would force you to do their job too."

What suggestions do you have for management?

"need to check out who doing what and will be grateful if they will hire someone who will monitor all the staff members"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Help Desk Representative at StorageTek
in Louisville, CO

Please give us a one liner to describe this review.

"At StorageTek, I prrovided first level phone support to customers."

What do you like about working at StorageTek?

"The advancement opportunities at StorageTek were great. They helped you get your education to further your career goals."

Do you have any tips for others interviewing with this company?

"StorageTek is not in business. They sold out years ago."

What don't you like about working at StorageTek?

"The many levels of management. You were always having to report to someone."

What suggestions do you have for management?

"Trust and empower your employees. They will get the job done, and done accurately."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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