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Goodwill Employee Job Reviews in the United States

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25%
35%
24%
12%
4%
3.6
Average Rating
(based on 127 Goodwill Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.1
Support You Get
3.4
Way You Work
4.1
Work Setting
3.5
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"Goodwill does amazing things for the community. As with any company there are better executives than other, better employees than others. But most everyone there has a heart for what they do. I worked for the Goodwill of Middle TN. They definitely had a heart for their community. Matt Glostner is a higher up in the company and has the biggest heart out of anyone I have ever worked with."
Posted 10 years ago in Nashville, TN
HR Generalist

"Goodwill Industries is a good organization to begin your career."

What do you like about working at Goodwill?

"It is a flexible environment and good learning organization. Also the organization works with people with disabilities and barriers to help them obtain jobs."

Do you have any tips for others interviewing with this company?

"Have information on why you want to work for the organization and what is the organization mission and goals"

What don't you like about working at Goodwill?

"Advancement opportunities were limited."

COO

"Deceptive business practices are a cornerstone of operations."

What do you like about working at Goodwill?

"The people in the rank and file were wonderful people."

Do you have any tips for others interviewing with this company?

"Don't. It is a tough job market to be sure. But if honesty and integrity are integral parts of who you are as a person you will struggle in this organization."

What don't you like about working at Goodwill?

"The lack of real versus spoken commitment to their mission statement. There is a huge gap based on actual practice."

Program Supervisor

"Good source of providing information."

What do you like about working at Goodwill?

"The opportunity to work with clients in vocational services. Clients referred were State Dept. of Rehabilitation. There were a wide range of clients with varying training and employment needs."

Do you have any tips for others interviewing with this company?

"It varies based on the interviewer(s). My interview was very informal and I described my interest in providing services to Goodwill and being part of the team in working with the clients and other agencies."

What don't you like about working at Goodwill?

"Very entry level job. Most management personnel lacked formal education and or degrees specific to vocational training and criteria of assessing clients appropriately to meet client employment needs. Within the training at the store, expectations of clients were unrealistic as we worked with many clients having a lack of a consistent work history; no work history or physical/developmental barriers. There was a significant lack of coordination in this area between the vocational training staff, store management and upper management."

What suggestions do you have for management?

"More specific education and trainings in serving and understanding working with clients in this setting. The company holds many trainings and meetings, but I deemed most of these to be insignificant in serving the population we worked with. There was also a lot of wasting time in meetings breaking the ice, playing games of which was deemed rather childlike by many of us. It is also an agency that places an over emphasis in recognizing employees within the agency. Though I believe in commending employees and promoting from within, the persona of this agency was creating an environment of neediness."

Workforce Development Manager

"Great place to work."

What do you like about working at Goodwill?

"Staff."

What don't you like about working at Goodwill?

"Loved it."

Microcomputer Application Instructor

"People need to know Goodwill is not what it pretends to be."

What do you like about working at Goodwill?

"Helping and motivating people, learn new skills."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at Goodwill?

"Bad management and environment."

What suggestions do you have for management?

"Management is not worth my time to give them my twenty six years of experience in adult education."

General Manager

"Low salary with high expectations."

What do you like about working at Goodwill?

"The people and staff."

What don't you like about working at Goodwill?

"The inconsistent training."

Sales Associate

What do you like about working at Goodwill?

"They gave me a chance to learn and apply good customer service."

Do you have any tips for others interviewing with this company?

"A good place to start."

What don't you like about working at Goodwill?

"The benefits were not adequate."

What suggestions do you have for management?

"Continue doing what they were doing."

Goodwill Employee

What do you like about working at Goodwill?

"The disabled people."

Do you have any tips for others interviewing with this company?

"Make sure you have a savings account. They create positions and eliminate them. They don't care if you have a family to feed."

What don't you like about working at Goodwill?

"Nepotism."

What suggestions do you have for management?

"Get a life."

VP of Operations

"Excellent non profit with a great mission."

Store Manager

"Managers are throw-away positions."

What do you like about working at Goodwill?

"I liked the goal of helping others."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at Goodwill?

"They are unfair in their employment practices."

What suggestions do you have for management?

"If you are a store manager, don't expect to be trusted, or believed about anything. You are the scapegoat for everything that goes on."

General Sales Manager

"Texas Industries is a great place to work. Good work life balance."

What do you like about working at Goodwill?

"The ability to implement new ideas for improving business."

Do you have any tips for others interviewing with this company?

"Be positive and aggressive with your ideas."

What don't you like about working at Goodwill?

"Extremely reactive to the economy."

What suggestions do you have for management?

"Don't be so quick to react to situations that are out of your control."

Project Manager

"GREAT people!"

What do you like about working at Goodwill?

"The people and what they are working for."

What don't you like about working at Goodwill?

"I like everything about Tacoma Goodwill Industries."

Grants and Contracts Manager

"The government contracting was at the State and City level, which wasn't similar enough to Federal for me, and the upper management was weak."

What do you like about working at Goodwill?

"There were some very qualified, professional people with whom I enjoyed working."

What don't you like about working at Goodwill?

"I prefer government contracting at the Federal level, rather than State and City."

What suggestions do you have for management?

"I think many of the managers needed management training."

Lead Clerk

What do you like about working at Goodwill?

"Goodwill was a great place to help out others."

Do you have any tips for others interviewing with this company?

"Just be yourself."

What don't you like about working at Goodwill?

"The part I did not like was the odd schedule that was given every week."

What suggestions do you have for management?

"A simpler schedule would help employees."

Production Manager

"Great company."

What do you like about working at Goodwill?

"Challenges."

What don't you like about working at Goodwill?

"Communication."

Goodwill Reviews FAQs

Is Goodwill a good company to work for?

Goodwill has an overall rating of 3.6 Average Rating out of 5, based on over 127 Goodwill Review Ratings left anonymously by Goodwill employees, which is 8% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Goodwill.

Does Goodwill pay their employees well?

Goodwill employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 54 Goodwill employees have shared their salaries on CareerBliss. Find Goodwill Salaries by Job Title.

How satisfied are employees working at Goodwill?

84% of employees would recommend working at Goodwill with the overall rating of 3.6 out of 5. Employees also rated Goodwill 3.5 out of 5 for Company Culture, 3.1 for Rewards You Receive, 3.0 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Goodwill?

According to our data, the highest paying job at Goodwill is a Information Systems Manager at $150,000 annually. Browse Goodwill Salaries by Job Profile.

What is the lowest paying job at Goodwill?

According to our data, the lowest paying job at Goodwill is a Medical Assembler at $12,000 annually. Browse Goodwill Salaries by Job Profile.

What are the pros and cons of working at Goodwill?

According to reviews on CareerBliss, employees commonly rated the pros of working at Goodwill to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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