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Industry: General Merchandise Stores · HQ: Columbus, OH · https://www.goodwill.org

Goodwill Employee Job Reviews in the United States

Browse Goodwill Reviews by Job Title →

On average, employees at Goodwill give their company a 3.6 rating out of 5.0 - which is 8% lower than the average rating for all companies on CareerBliss. The happiest Goodwill employees are Store Managers submitting an average rating of 4.4 and Administrative Assistants also with a rating of 4.4.

25%
35%
24%
12%
4%
3.6
Average Rating
(based on 127 Goodwill Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.0
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.1
Support You Get
3.4
Way You Work
4.1
Work Setting
3.5
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Career Counselor
"Goodwill does amazing things for the community. As with any company there are better executives than other, better employees than others. But most everyone there has a heart for what they do. I worked for the Goodwill of Middle TN. They definitely had a heart for their community. Matt Glostner is a higher up in the company and has the biggest heart out of anyone I have ever worked with."
Posted 10 years ago in Nashville, TN
Store Manager
in Menlo Park, CA

What do you like about working at Goodwill?

"The customer was very pleasant, the work environment was good."

What don't you like about working at Goodwill?

"Allocation of merchandise for specific locations was off."

What suggestions do you have for management?

"Department for sorting and allocating gets specifics on each location, what works for them what does not."

Store Manager

"Goodwill is a good non-profit organization."

What do you like about working at Goodwill?

"Helping people."

What don't you like about working at Goodwill?

"The salary they pay."

Company-Industry Rating Comparison

3.6
Goodwill (179)
4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)
Regional Supervisor
in Lima, OH

"Wish I could move my job with me!"

What do you like about working at Goodwill?

"Very supportive, open to new ideas and willing to grow and change to suit regional needs."

What don't you like about working at Goodwill?

"Sometimes I could use a bit more support staff."

What suggestions do you have for management?

"None. They do a really nice job."

Donations Attendant
in West Allis, WI

"Goodwill is not a negative place to work for but for career advancement it is fair."

What do you like about working at Goodwill?

"The ability to work while attending college."

What don't you like about working at Goodwill?

"It was not financially beneficial to my needs."

What suggestions do you have for management?

"To have more challenging positions and better pay."

Goodwill Employee
in Harrisburg, PA

"working with the people of goodwill was the booom but the pay"

What do you like about working at Goodwill?

"Day to day looking in the eyes of the trainee."

What don't you like about working at Goodwill?

"The money."

Administrative Assistant
in Vienna, VA

"Great start."

Database Manager
in Los Angeles, CA

What do you like about working at Goodwill?

"Helping to make a difference in people's lives."

Do you have any tips for others interviewing with this company?

"Have a good social attitude."

What don't you like about working at Goodwill?

"Not many opportunities for advancement."

What suggestions do you have for management?

"Give more educational opportunities."

Merchandise Manager
in Fontana, CA

"Good job."

What don't you like about working at Goodwill?

"They have a low pay scale."

Senior Buyer
in Miami, FL

What do you like about working at Goodwill?

"Goodwill Industries of South Florida is a non-profit organization dedicated to training, employing and placing people with disabilities and special needs in community jobs in order to transition to independence."

Do you have any tips for others interviewing with this company?

"Be yourself! Avoid being negative,"

What don't you like about working at Goodwill?

"Honestly I do not have anything negative to describe."

What suggestions do you have for management?

"Try your best have a positive attitude because nothing is perfect. I believed maintaining your enthusiasm and a good body language helps management to direct their people."

Donation Attendant

"Good place to get started."

General Manager
in Los Angeles, CA

"Challenging."

What do you like about working at Goodwill?

"Advancement opportunities."

What don't you like about working at Goodwill?

"Lack of professionalism in upper management."

What suggestions do you have for management?

"Career moves."

Audit Technician
in Bethesda, MD

"Length of time there was rewarding and too long."

What do you like about working at Goodwill?

"Providing computer support to Goodwill organizations nationally."

Do you have any tips for others interviewing with this company?

"Watch out for any reorganizing going on or coming up."

What don't you like about working at Goodwill?

"Funds prevented IT advancements in field. Always 2 steps behind market. Used punch cards into the mid to late 1990's. Restructuring to reduce income bad idea."

What suggestions do you have for management?

"Invest into more IT infrastructure for better support."

Information Systems Developer
in Indianapolis, IN

"I couldn't have asked for a better Internship."

LPN
in Columbus, OH

"Good place to work, have to be committed."

What do you like about working at Goodwill?

"Working with developmentally disabled individuals was very rewarding."

Do you have any tips for others interviewing with this company?

"Be committed."

What don't you like about working at Goodwill?

"I was unable to leave the facility, and there was no backup for you to take breaks."

What suggestions do you have for management?

"Needed teamwork."

Cashier
in Bradford, PA

"Not a bad place if you're starting out, but not a place if you want a career out of it."

What do you like about working at Goodwill?

"The one on one with the customers, greeting, selling, & personalizing."

What don't you like about working at Goodwill?

"The money, and the drive."

What suggestions do you have for management?

"They need to bring up their rapport to their customers, need to work on customer service, and need better training to their employees."

Goodwill Reviews FAQs

Is Goodwill a good company to work for?

Goodwill has an overall rating of 3.6 Average Rating out of 5, based on over 127 Goodwill Review Ratings left anonymously by Goodwill employees, which is 8% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Goodwill.

Does Goodwill pay their employees well?

Goodwill employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 54 Goodwill employees have shared their salaries on CareerBliss. Find Goodwill Salaries by Job Title.

How satisfied are employees working at Goodwill?

84% of employees would recommend working at Goodwill with the overall rating of 3.6 out of 5. Employees also rated Goodwill 3.5 out of 5 for Company Culture, 3.1 for Rewards You Receive, 3.0 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Goodwill?

According to our data, the highest paying job at Goodwill is a Information Systems Manager at $150,000 annually. Browse Goodwill Salaries by Job Profile.

What is the lowest paying job at Goodwill?

According to our data, the lowest paying job at Goodwill is a Medical Assembler at $12,000 annually. Browse Goodwill Salaries by Job Profile.

What are the pros and cons of working at Goodwill?

According to reviews on CareerBliss, employees commonly rated the pros of working at Goodwill to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Goodwill Employee Job Reviews by Location

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