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Industry: Clothing and Apparel Stores · HQ: San Francisco, CA · https://www.gapinc.com

The Gap Employee Job Reviews in the United States

Browse The Gap Reviews by Job Title →

On average, employees at The Gap give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest The Gap employees are Customer Service Representatives submitting an average rating of 4.5 and Customer Service Associates with a rating of 4.1.

25%
39%
25%
6%
4%
3.7
Average Rating
(based on 51 The Gap Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.4
People You Work With
4.2
Person You Work For
3.7
Rewards You Receive
3.6
Support You Get
3.4
Way You Work
3.8
Work Setting
3.9
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Consultant
"Pros: - Beautiful building. - Everyone is very nice. Cons: - You silently stare in the eyes of a co-worker for 10 minutes every morning (this is not a joke). - No flexibility with work hours. - Required to attend 3 day long pep rallies, work weekends, and sales meetings after hours with no pay compensation. - Whether or not you are a consultant you must go through an extensive consultant training program. - Things move at a snails pace, everything requires the approval of a lot of different people. - You are forced to share your feelings and personal life, with a microphone, in front of 250 people. - Overbearing environment. - It feels like a bunch of kids are trying to act like adults and play office (doesn't feel like real work, you constantly do things and think "why are we doing this..." with the answer always being "it builds connectivity/affinity). - You do exercises and attend meetings more than you actually work. - You are encouraged to take on new roles and accountabilities and are not compensated other than a pat on the back. - People tell each other "I love you" way more than is comfortable (this started after my first month, very uncomfortable). - They want to enroll your friends and family into their programs, they never stop asking. - Starting pay is well below the average. - A lot of workers (at least half) are married/ family, there is a heavy bias because of this. - Zero tolerance for working remotely/ flex schedule (very "breakthrough"). I have not felt this uncomfortable since High School."
Posted 9 years ago in Springfield, PA
Assistant Manager

What do you like about working at The Gap?

"I loved the ability of growing and developing a team of employees and to see them flourish in the task given. I also loved the personal contact with customers and being able to provide outstanding customer service to them via multiple sales, advice, repeat business and referrals. I loved having a goal and seeing my team and I reach and go beyond that given goal."

Do you have any tips for others interviewing with this company?

"I would say to always stay upbeat and positive and those things will take you a long way."

What don't you like about working at The Gap?

"Gap Inc was a former empoyer of mine. I really don't and didn't have anything I disliked about employment with Gap Inc. It provided income, I learn a lot about aggressive selling, about leading a team, and about morale in a working environment."

What suggestions do you have for management?

"My suggestions for management is to always listen to your team, learn their weaknesses and their strengths and to lead your team by example. Not every team player learns and grows the same way or at the same speed so you have to be creative in getting everyone on the same page and to perform on the same level."

Customer Service Representative
in Sacramento, CA

What do you like about working at The Gap?

"The Discounts"

Do you have any tips for others interviewing with this company?

"Be Confident"

Company-Industry Rating Comparison

3.7
The Gap (123)
4.7 Highest Rated in this Industry is Vineyard Vines (5)
2.3 Lowest Rated in this Industry is Tilly's (7)
3.6 Average of All Companies in this Industry (3,094)
The Gap Employee

"A great part-time job with an awesome employee discount, but not a career."

Technical Recruiter

"Startup Venture"

What do you like about working at The Gap?

"It was a true Independent Venture that was a good idea but failed to produce."

What suggestions do you have for management?

"None. the busiess does not exist anymore."

Sales Associate
in Woodburn, OR

"busy but fun"

What do you like about working at The Gap?

"people I worked with"

What don't you like about working at The Gap?

"pay"

What suggestions do you have for management?

"raises"

Sales Associate
in Paris, ON

"Sales Associate at Gap in Paris"

What do you like about working at The Gap?

"The great team spirit and management. Also being in contact with the final consumer, and being able to give style advice to total stranger, it was a blast!"

Store Head
in Brea, CA

"Wordt company I ever worked for!"

What do you like about working at The Gap?

"Worst Company I ever worked for!"

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at The Gap?

"The clients"

Store Head
in Cabazon, CA

"I am happy with my current role in the company, but would like to do more with my educational background."

What do you like about working at The Gap?

"I am able to interact with other employees and customers. I am continuosly challenged to perform better than the last great performance. I have the ability to speak my views and be respected."

What don't you like about working at The Gap?

"I enjoy working for Gap most out of all my previous employers. However, at this point after graduating with my Master's degree, I want to try to experience new things in my career outside of retail."

Sales Associate
in Scottsdale, AZ

"No comment"

What do you like about working at The Gap?

"Customer service experience"

What don't you like about working at The Gap?

"Retail"

District Manager

"It was a great opportunity."

What do you like about working at The Gap?

"The product line and the action."

Cashier

"this was a great starter job that allowed me to experience the working world"

What do you like about working at The Gap?

"my schedule was flexable"

What don't you like about working at The Gap?

"I had to work some holidays"

Customer Service Representative
in Petaluma, CA

"Incompetant management, ruthless policies, incapable of recognizing a good worker with the company's interests at heart."

What do you like about working at The Gap?

"I liked not having to dress up, but it's possible that they want people to, but don't say so."

Do you have any tips for others interviewing with this company?

"Don't show intellect, be chicky, talk about Oprah: play dumb."

What don't you like about working at The Gap?

"They were bothered by my protecting their resources. They told me to chant it's not my money, not my time. They laid me off right before my bonus was due to be paid-ruthless, and traitorous."

What suggestions do you have for management?

"Get new managment, who are actually capable and competent, and can do the basic things their underlings do everyday."

Visual Supervisor
in Woodbury, MN

"Former Visual at Store Level"

What do you like about working at The Gap?

"Challenging."

What don't you like about working at The Gap?

"Not great job security. Pay is lower for managers than other chains like Express."

Programmer Analyst
in San Francisco, CA

"One of the best companies anyone could work for. Management is the best."

Merchandise Processor
in Grove City, OH

"Very safe, and organized environment. I started with them from the ground up which let me have experience and knowledge of every aspect of the industry"

What do you like about working at The Gap?

"I like the people and the atmosphere of the work environment."

Do you have any tips for others interviewing with this company?

"It is usually group interviews, so be assertive, and active in the interview."

What don't you like about working at The Gap?

"Nothing bad to say on this issue."

What suggestions do you have for management?

"Take in all ideas from all levels of employees."

The Gap Reviews FAQs

Is The Gap a good company to work for?

The Gap has an overall rating of 3.7 Average Rating out of 5, based on over 51 The Gap Review Ratings left anonymously by The Gap employees, which is 5% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at The Gap.

Does The Gap pay their employees well?

The Gap employees earn $33,000 annually on average, or $16 per hour, which is 50% lower than the national salary average of $66,000 per year. 28 The Gap employees have shared their salaries on CareerBliss. Find The Gap Salaries by Job Title.

How satisfied are employees working at The Gap?

90% of employees would recommend working at The Gap with the overall rating of 3.7 out of 5. Employees also rated The Gap 3.6 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.4 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at The Gap?

According to our data, the highest paying job at The Gap is a Senior Vice President at $355,000 annually. Browse The Gap Salaries by Job Profile.

What is the lowest paying job at The Gap?

According to our data, the lowest paying job at The Gap is a Sales Coordinator at $14,000 annually. Browse The Gap Salaries by Job Profile.

What are the pros and cons of working at The Gap?

According to reviews on CareerBliss, employees commonly rated the pros of working at The Gap to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse The Gap Employee Job Reviews by Location

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