Working at Fidelity Information Services in Santa Ana, CA: 7 Employee Job Reviews by Real Employee working in Santa Ana, CA Area

"I have worked for FNF for 7 years next month and love the job. At my current position I am able to learn on my own but wish I did have a little more direction on how to improve myself on a daily basis through coaching from my boss."

"Great work family, poor projects"

What do you like about working at Fidelity Information Services?

"By far the best thing about FNF was the staff, awesome people."

"Good place to work."

"being laid off"

What do you like about working at Fidelity Information Services?

"It served a purpose"

Do you have any tips for others interviewing with this company?

"I wouldn't"

What don't you like about working at Fidelity Information Services?

"It'a a call center. More concerned with call metrics than solving customer's issues."

"Do your research about your departments management structure."

What don't you like about working at Fidelity Information Services?

"FNF pays considerably under market rates."

"Fidelity had it's strong points, but overall, management was weak."

What do you like about working at Fidelity Information Services?

"The caliber and quality of my fellow trainers was well above par."

What don't you like about working at Fidelity Information Services?

"Performance reviews not performed.....ever. They need to understand that employees will improve with guidance."

What suggestions do you have for management?

"Perform performance evaluations and establish performance goals."

"it was a good job (pay, title) but not a great experience professionally"

What do you like about working at Fidelity Information Services?

"people, location"

What don't you like about working at Fidelity Information Services?

"company size was daunting, dis-located chain of command, hard to get to decision makers or get things done."