11 Escalation Manager Reviews
Escalation Managers give their job an average rating of 3.8 out of 5.0. The Escalation Managers happiest with their jobs are employed by VMware with an average rating of 4.6 while the Escalation Managers least happy with their jobs work for Experis with an average rating of 2.8.
Submit a ReviewEscalation Manager Career Rating Comparison
"I love that I get to interact with our employees, and get to improve the customer's experience. What I don't like is that we have to submit certain processes to allow another department to complete what we start. It would be a great advantage to just be able to complete the resolve to the customer escalation all at one time, on one call."
"I have come to the conclusion that I am wasting my time in my current role."
Please give us a one liner to describe this review.
"Best people in the world to work with."
What do you like about working at Cisco Systems?
"It is a great company."
Do you have any tips for others interviewing with this company?
"Cisco is one of the best companies to work for."
What don't you like about working at Cisco Systems?
"I dislike the drive to work. I live in Long Beach."
What suggestions do you have for management?
"The manager is great - couldn't be better."
Please give us a one liner to describe this review.
"From an employee who worked there long enough to know when a change is needed."
What do you like about working at Computer Associates?
"Best infrastructure for technical learning, very diverse and truly secure, a lot of knowledgeable techs."
What don't you like about working at Computer Associates?
"Qualified managers."
What suggestions do you have for management?
"Look harder and do more research."
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