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Enterprise Rent-A-Car
(537 reviews) Submit Review
Industry: Rental and Leasing Services · HQ: Glendale, CA · https://www.enterprise.com

Enterprise Rent-A-Car Employee Reviews for Customer Service Representative

Browse Enterprise Rent-A-Car Reviews by Job Title →

Customer Service Representatives at Enterprise Rent-A-Car give their company a 3.7 out of 5.0, while the average rating for Enterprise Rent-A-Car is 3.7, making them just as happy as every other employee at Enterprise Rent-A-Car and 3% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

17%
50%
17%
17%
0%
3.7
Average Rating
(based on 6 Customer Service Representative Review Ratings)
Customer Service Representative
in Mokena, IL

"Cleaned vehicles and drove customers to and from Enterprise."

What do you like about working at Enterprise Rent-A-Car?

"I loved my co-workers for the company. They were always very nice and very motivating."

Do you have any tips for others interviewing with this company?

"Porters do not advance within the company. Porters NEVER get full time hours or benefits."

What don't you like about working at Enterprise Rent-A-Car?

"No benefits or full time hours for porters. They could have you work 39 hours a week but no benefits."

What suggestions do you have for management?

"Have some kind of compensations and advancements for porter. The whole time I was at the Illinois one, I never got any compensation."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 2.5 / 5 People You Work With 4 / 5 Work Setting 1.2 / 5
Support You Get 4.9 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 1 / 5 Way You Work 3.1 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Customer Service Representative
in Canton, MS
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Fullerton, CA
Person You Work For 4.8 / 5 People You Work With 3.1 / 5 Work Setting 4.8 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Average Enterprise Rent-A-Car Attributes by Customer Service Representative

Company Culture
3.5
Growth Opportunities
3.5
People You Work With
4
Person You Work For
4.3
Rewards You Receive
2.9
Support You Get
4
Way You Work
3.9
Work Setting
3.5
Customer Service Representative
Person You Work For 3.5 / 5 People You Work With 2.2 / 5 Work Setting 2 / 5
Support You Get 1.9 / 5 Rewards You Receive 1.4 / 5 Growth Opportunities 1.3 / 5
Company Culture 1.1 / 5 Way You Work 1.8 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 3 / 5
Support You Get 3.1 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Customer Service Representative
in Derby, KS

"Great place for establishing a career and the continued growth in the company is amazing."

What do you like about working at Enterprise Rent-A-Car?

"The opportunity for growth."

Do you have any tips for others interviewing with this company?

"Stay positive and always be working and developing personal skills."

What don't you like about working at Enterprise Rent-A-Car?

"The longer hours throughout the day and income level being mediocre."

What suggestions do you have for management?

"Offer more compensation."

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