I worked for Enterprise Holdings for 3 years. I mainly worked as an at home customer service representative, and was part of a roughly 20 person team. My supervisor was stellar, she would meet with every member of our team at least once a week, and always had a positive attitude, and generally always had things for each of us team members to improve upon. I developed a great many soft skills thanks to the hands on training I received, despite being a relative newcomer to the field. The brand identity was a big part of why Enterprise was such a great company. At times the workload was a bit hard to handle, but with proper supervising, we were one of the top teams within the company. The pay was above average, but the workload was also a bit above average. I would recommend working for Enterprise Holdings to anyone with a customer service background, they are obviously one of the top rental companies in the world for good reason. Upper management was very responsive, and generally it was a great corporation to be a part of. Sick days and vacation time was given out fairly, and overall the systems we were given to work with were impeccable.
Enterprise Holdings had given me the opportunity to work full-time after I had done exceptionally well with their intern program and as a competitive employee, I took the offer. In my current standing, I have earned my title as an "elite" employee consecutive months but my compensation has been poor. The company exhausts employees who generally do well because of the revenue these employees drive in but the lack of team atmosphere and employee development drive these same employees away. Overall, it has been a rewarding, but difficult experience because of the atmosphere. I would recommend this program because it allows those entering the workforce to find a focus in their career path.
I worked with Enterprise right out of college. I got hired for their Management Trainee Program and completed it within a year of my hiring date. The training is very hands-on and management is behind you if you make a mistake, and they reward you for a job well done. During my time there, I was promoted to Management Assistant, and then promoted to a different section of the company called Rental Insurance Services and became a Liability Representative. I made lifelong friends and great connections with my other employees and customers.