"I worked for Enterprise for a total of 1 year, being stuck in a training program after school. I started out in Indy where they took great care of me. When I was 6 months in, I was allowed to take my management test. I elected to transfer down to the Tampa area and take my test here. I was told that being there for a month or so I will be able to take my test, this was not the case. Enterprise in Tampa lied and said I was qualified enough to take it and never did let me take it. I spent an additional 6 months in Florida working for under-manager locations without knowing when my test was, no one knew. There is also a bonus program that is run, which Indy made good on their promise on paying out. Tampa, never paid me out for all my bonuses which leaves $500+ unaccounted for. I was thrown into branches that were understaffed and working longer hours than I was supposed to. I learned everything in the office to where I was almost as experienced as my branch manager but was still under paid and over qualified, the company acknowledged it and never acted on it. I stayed 6 months at the same level with unfair treatment to I and the rest of the employees at their branches. Everyone in branches were all burnt out and frustrated with upper management who only promised things they cannot follow through on. I let people know to steer clear of Enterprise in Florida because it is an unfair business. This should be your last opportunity if all else fails."
"It is a great management program to get a stepping stone. You'll learn a lot about managing the business, your staff, and your fleet. Your career is in your hands so it is very important to take the initiative and ask questions. Be prepared to work 55 or more hours a week as a manager and you will be moved around to different locations."
"Hard work can often be very rewarding. I found it hard to balance work and life while also trying to take time for myself. Advancement is fast but can often be a relentless day to day nonstop mission."
"Great starting point for a career."
"Well… what to say about my time with Enterprise? Let’s start with something positive. A “compliment sandwich” if you will, but frankly there isn’t another positive to cover the sandwich with… so, an open-faced compliment sandwich. The Good: Enterprise brands itself as a place to start building a career. It is undeniably successful in that. The Bad: The working hours were absolutely unbelievable. Close to 12 hour days, and they operate 6 days a week, so hopefully you’ve got nothing planned pretty much forever. It’s ok though, as you are paid for this time! Paid barely enough to live on at that! Planning on renting an apartment AND paying an internet bill? Sorry chief, that just isn’t gonna happen for you. Especially in this housing market. -Do not under any circumstances expect support from the “management” team. You will not receive it and actively looking for it will brand you a problem. -How are your stress levels? Do they need to be catastrophically higher? Than this might not be a con for you. Ultimately, you’re just renting cars. There is no reason this basic task should be anywhere near as cortisol raising as it is, but boy-howdy, get ready for a frayed nervous system and a trip to the therapist. The Ugly: I cannot stress enough that despite everything outlined above, you are NOT paid adequately for your time or stress. This is a smart move by Enterprise as it helps reduce their already astronomically high turnover rate, by creating a situation wherein you will simply feel trapped by your inability to look for other work, and the reality that if you miss a paycheck, you’re on the street. Personally, I was once reprimanded harshly by my “manager” and the HR representative (weird…) for refusing to put up my own Personal Credit Card(!) to secure an alternative rental for a deeply unpleasant woman who screamed at me for an hour. 0/10 Just Don’t."
"I worked for Enterprise Holdings for 3 years. I mainly worked as an at home customer service representative, and was part of a roughly 20 person team. My supervisor was stellar, she would meet with every member of our team at least once a week, and always had a positive attitude, and generally always had things for each of us team members to improve upon. I developed a great many soft skills thanks to the hands on training I received, despite being a relative newcomer to the field. The brand identity was a big part of why Enterprise was such a great company. At times the workload was a bit hard to handle, but with proper supervising, we were one of the top teams within the company. The pay was above average, but the workload was also a bit above average. I would recommend working for Enterprise Holdings to anyone with a customer service background, they are obviously one of the top rental companies in the world for good reason. Upper management was very responsive, and generally it was a great corporation to be a part of. Sick days and vacation time was given out fairly, and overall the systems we were given to work with were impeccable."
"Great company, wonderful benefits for full time employees. Great support team, very stressful work."
"Worked for Enterprise for 20 years. When the pandemic hit, I was one of 2,000 people let go. Despite their mission statement, their loyalty to employees is lacking."
"The management training program is one of the best I've ever experienced, and is something that I recommend for anyone trying to enter the field."
"Good company to work for!"
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