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EarthLink Employee Job Reviews in the United States

Browse EarthLink Reviews by Job Title →

19%
42%
25%
14%
0%
3.6
Average Rating
(based on 36 EarthLink Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.5
Way You Work
3.8
Work Setting
3.5
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"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."
Posted 10 years ago in Rochester, NY
Technical Support Analyst
Person You Work For 2.9 / 5 People You Work With 3.1 / 5 Work Setting 2.1 / 5
Support You Get 2.2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.1 / 5
Company Culture 2.1 / 5 Way You Work 2.1 / 5
EarthLink Employee

"I worked for EarthLink Business for 2 years and found it to be unsatisfactory both in environment and pay. I am an educated professional and found that to be promoted you had to know someone or have very specific Cisco networking skills. I also saw people get promoted who were frequently complained about and had been talked to about their behavior, whereas good workers were overlooked for the promotions. If you want to be overworked, paid lousy and play games then work here."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
EarthLink Employee

"Hostile work environment, to say the least."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
EarthLink Employee

"Bad communication between departments, unrealistic project schedules and unresponsive management. Would not recommend working here."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Senior Account Representative
Person You Work For 1.6 / 5 People You Work With 4.2 / 5 Work Setting 2.5 / 5
Support You Get 2.4 / 5 Rewards You Receive 1.6 / 5 Growth Opportunities 1.9 / 5
Company Culture 1.7 / 5 Way You Work 2.1 / 5
EarthLink Employee

"I worked for One Communications/EarthLink for several years. To be blunt this company is awful! My recruiter left the week I started. BIG CLUE not to work here. I pushed on though. It was the dirtiest, nastiest place I ever worked. They should be shut down. I have seen this go from awful to worse, thus I no longer work at this idiot factory. if you believe the GOOD reviews take this in mind. You don't fire your CEO because he is just so awesome."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Master Technician

"Great company to work for."

Account Executive

"Conversent was a good company, sales territory was disappointing."

Technical Support Analyst

"Old job I enjoyed working at."

Help Desk Support Representative

"Great company to work for."

Product Manager

"Earthlink was a great company to work for, but earnings declined, so they laid off the marketing staff."

Do you have any tips for others interviewing with this company?

"Ask what their future strategy is--short term preparation to sell company, or more long term strategic focus on emerging markets."

What don't you like about working at EarthLink?

"They had too many initiatives/new products and lost focus on where the market was headed. My research indicated that they should focus on a younger, more mobile demographic market segment, and provide social networking, mobile media and triple play products to meet their needs."

What suggestions do you have for management?

"My recommendations to management were that they should focus on a younger, more mobile demographic market segment, and provide social networking, mobile media and triple play products to meet their needs."

Technical Support Supervisor

"In the early days, ELNK was a great company, which suffered quality once shipping support overseas."

Technical Support Analyst

Do you have any tips for others interviewing with this company?

"Beware that you may not have a job as long as you would like to."

EarthLink Employee

"Earthlink was a good place to work for the 5 years I was employed, thanks!"

Technical Support Supervisor

"Good Place to work"

What suggestions do you have for management?

"more employee activities"

EarthLink Reviews FAQs

Is EarthLink a good company to work for?

EarthLink has an overall rating of 3.6 Average Rating out of 5, based on over 36 EarthLink Review Ratings left anonymously by EarthLink employees, which is 8% lower than the average rating for all companies on CareerBliss. 86% of employees would recommend working at EarthLink.

Does EarthLink pay their employees well?

EarthLink employees earn $80,000 annually on average, or $38 per hour, which is 21% higher than the national salary average of $66,000 per year. 19 EarthLink employees have shared their salaries on CareerBliss. Find EarthLink Salaries by Job Title.

How satisfied are employees working at EarthLink?

86% of employees would recommend working at EarthLink with the overall rating of 3.6 out of 5. Employees also rated EarthLink 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at EarthLink?

According to our data, the highest paying job at EarthLink is a VP of Information Technology at $250,000 annually. Browse EarthLink Salaries by Job Profile.

What is the lowest paying job at EarthLink?

According to our data, the lowest paying job at EarthLink is a Customer and Technician Support at $20,000 annually. Browse EarthLink Salaries by Job Profile.

What are the pros and cons of working at EarthLink?

According to reviews on CareerBliss, employees commonly rated the pros of working at EarthLink to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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