Desktop Support Specialists give their job an average rating of 4.1 out of 5.0. The Desktop Support Specialists happiest with their jobs are employed by SunTrust Banks with an average rating of 4.9 while the Desktop Support Specialists least happy with their jobs work for Intuit with an average rating of 1.8.
Submit a Review"I loved to travel around the state for the company and able to finish all the projects on time. What I hate probably is when they change all the personnel that know and were the face of the company with the clients."
"I love the camaraderie and the ambiance we create as workers. We pass from coworkers to family in a short time and the project manager and supervisor are very good people."
"My favorite part of working as a Desktop Support Specialist (DSS) is the exposure to new software and hardware. I also enjoy working closely with customers to resolve the issues. The only part of being a DSS that I could complain about is how at times the requests seem to come in all at the same time."
"I love working with desktop support because I like to help people solve their PC issues. I can't fix everything but I will always try to keep an open mind, so I can still retain the ability to learn how to become a better troubleshooter."
"I loved looking like a hero after repairing an issue that was bugging a co-worker. I also liked conversing issues out, that way many people had input in order to figure out what the problem was."
"I loved using my brain to come in on something that I had no idea what the users issues were, with the pc and problem solve. I would work until the issue was resolved and the user would look at me like I did something amazing. When I am thinking that the problem was simple."
"I love to work with people and made them become my friend."
"What I love is dealing with new problems and get to learn from it. And what I hate is situations when things are out of my reach and it become the cause for not solving the problem like device failure."
"What's not to love Working with, and around technology has always been fascinating to me. Being able to assist a user in the next office, or remotely from a thousand miles away, and being able to resolve whatever issues they submitted has always been a source of satisfaction, and often amusement, to me.The only downside, if it can be called such, was the frustration when an issue could not be resolved to the satisfaction of the end user."
"There isn't anything I hate because I'm in love with technology and learning new ways to support clients and companies."
"I love being able to interact with my fellow coworkers and the people I support. I don't like that there is little room for improvement or the ability to move up."
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