Working at CyberDefender in Los Angeles, CA: 19 Employee Job Reviews by Real Employee working in Los Angeles, CA Area
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On average, employees in Los Angeles, CA at CyberDefender give their company a 3.7 rating out of 5.0 based on 19, whereas overall Average Rating of CyberDefender is 3.4 out of 5.0 based on 29 CyberDefender Review Ratings. The happiest CyberDefender employees in Los Angeles, CA are Customer Service Representatives submitting an average rating of 5.0 and Technicians also with a rating of 5.0.
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Working at CyberDefender in Los Angeles, CA: 19 Employee Reviews
"I was the VP of Engineering at CyberDefender 2009-2012 and there were better and worse times there as the company had more or less money and focus, though since 2012 when the company went through a bankruptcy proceeding and was acquired by Guthy-Renker the company has essentially exited from the software development business and just resells software developed elsewhere. Engineering activities these days are entirely focused on integration, call center tools and tracking, etc. rather than developing unique technologies as they did when I was there."
"I have worked for CyberDefender since 2010. Found the the job Retention Customer Service Specialist to be the best job I have ever worked for. It taught me to deal with all aspects of irate customers and account issues all in one."
What do you like about working at CyberDefender?
"it was fast paced and everybody worked as a team"
Do you have any tips for others interviewing with this company?
"I have in the interview room be your self and be honest."
What don't you like about working at CyberDefender?
"I lived everything about my job, I cant think of anything at the moment"
"This was a different and interesting enviornment working with a subscription"
What do you like about working at CyberDefender?
"I liked the new challenges with changing requirements as products were defined and revised."
Do you have any tips for others interviewing with this company?
"Be inventive and forward thinking but don't expect the biz wont be changing frequently"
What don't you like about working at CyberDefender?
"There wasn't anything to dislike about working at CyberDefenders. It was a great company."
What suggestions do you have for management?
"Get product vision and customers needs identified earlier and in more detail"
What do you like about working at CyberDefender?
"The variety of software tests needed to qualify different products"
Do you have any tips for others interviewing with this company?
"Prospective employees should seek out existing employees for their perspective."
What don't you like about working at CyberDefender?
"I can't really criticize any aspect about working at CyberDefenders"
What suggestions do you have for management?
"It would be tremendous for everyone involved if management could avoid bankruptcy."
What do you like about working at CyberDefender?
"technology innovation, meeting a lot of talented , young people ."
Do you have any tips for others interviewing with this company?
"just be yourself , thats what the job requires and"
What don't you like about working at CyberDefender?
"mismanaged company due to the hardships of the economy ."
What suggestions do you have for management?
"I have 5 years of management experience , and I realized that diplomacy works"
"gained lots of valuable experience and computer knowledge. lacked vision"
What do you like about working at CyberDefender?
"Resourceful, Learned Extensively, Enjoyed helping customers, while working with teams, supportive. Great colleagues to work with."
Do you have any tips for others interviewing with this company?
"No, they are currently not hiring and laid off its workforce."
What don't you like about working at CyberDefender?
"Lack of vision, leadership, and too many management changes. Low morale about job security and work atmosphere."
What suggestions do you have for management?
"Need to focus on Tech Support and customer service primarily and not just selling a service."
What do you like about working at CyberDefender?
"Having the ability to learn all levels of technical support to assist customers on a daily basis"
What don't you like about working at CyberDefender?
"Company filed chapter 11 suit which resulted in laying off its employees"
What suggestions do you have for management?
"To do whatever it takes before things get out of hand so that they will not have to sell the company."
What do you like about working at CyberDefender?
"the possiblity of making a great wage, the environment is pretty nice"
Do you have any tips for others interviewing with this company?
"know what you required.. And please understand your value, that says everything"
What don't you like about working at CyberDefender?
"they are not honest in reguards to paying out employees"
What suggestions do you have for management?
"treat the poeple that make the heartbeat of the company, like gold and with some respect."
"Working at CyberDefender help me grow my career immensely/"
What do you like about working at CyberDefender?
"I had a lot of responsibilities and I wore many different hats."
Do you have any tips for others interviewing with this company?
"Be honest about your qualifications as should be with every interview."
What don't you like about working at CyberDefender?
"The company executives did not communicate with their employees about the company's position."
What suggestions do you have for management?
"To be more transparent with their employees, good or bad."
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