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CyberDefender Employee Reviews for Help Desk Technician

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Help Desk Technicians at CyberDefender give their company a 3.3 out of 5.0, while the average rating for CyberDefender is 3.4, making them 3% less happy than every other employee at CyberDefender and 17% less happy than every other Help Desk Technician on CareerBliss - the happiest Help Desk Technicians work for Abbott Laboratories.

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3.3
Average Rating
(based on 1 Help Desk Technician Review Rating)
Help Desk Technician
in Los Angeles, CA

"gained lots of valuable experience and computer knowledge. lacked vision"

What do you like about working at CyberDefender?

"Resourceful, Learned Extensively, Enjoyed helping customers, while working with teams, supportive. Great colleagues to work with."

Do you have any tips for others interviewing with this company?

"No, they are currently not hiring and laid off its workforce."

What don't you like about working at CyberDefender?

"Lack of vision, leadership, and too many management changes. Low morale about job security and work atmosphere."

What suggestions do you have for management?

"Need to focus on Tech Support and customer service primarily and not just selling a service."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
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