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81 Customer Support Specialist Reviews

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Customer Support Specialist at Circuit City
in Ctry Club Hls, IL

Please give us a one liner to describe this review.

"Very satisfied former employee who wishes Circuit City was still around"

What do you like about working at Circuit City?

"I really can't say enough good things about my time at Circuit City! The thing I liked best about this job was something I rarely see these days and that is all the managers put their faith, and trust in us to do our jobs. They didn't hover over our shoulders. They gave us the training we needed and trusted us to do our job from there. Our store was a Store of Distinction and for good reason! Our team put the customers FIRST. We went out of our way to make their shopping experience great and made sure they remembered our store and wanted to come back again! I am still saddened Circuit City went bankrupt. It was a great place to work during the time I was there and would have highly recommended it to anyone looking for a job. It was the best job I ever had and I wish I still had it."

Do you have any tips for others interviewing with this company?

"Because Circuit City is bankrupt this question is hard to answer specificallly but the best advice I can give to anyone truly wanting a certain position is to be yourself. Go into the interview and show your passion for the job you're applying for. I did, and that's how I got my job at Circuit City. They were so impressed they hired me at the end of the interview the day I went in to interview."

What don't you like about working at Circuit City?

"There really weren't many minuses to working at Circuit City. I know that may seem a bit unrealistic but it was the truth. My store had great management and they were always on our side and always there when we needed them. They listened to us and gave us everything we needed to do our jobs so I truly cannot think of a minus to having worked at the Circuit City location I did."

What suggestions do you have for management?

"If any of our store's former management team is reading this, the only suggestion I could possibly have made is I wish they'd been able to find the hours and a place for those of us who truly worked and wanted to be able to stay working at that location to be able to do so. I would have gladly, no questions asked, stayed with Circuit City until the bankruptcy if they could have worked out some way for myself and the others who truly worked hard to show they wanted to be there to be able to stay. You guys were a phenomenal management team and I cannot thank you enough for making our store the great place it was to work!"

Customer Support Specialist at Fidelity Investments
in Raleigh, NC

Please give us a one liner to describe this review.

"Great work environment, needed full time employment."

What do you like about working at Fidelity Investments?

"Great company."

What don't you like about working at Fidelity Investments?

"No full time opportunities."

Customer Support Specialist at CRI Solutions
in Elkridge, MD

Please give us a one liner to describe this review.

"Great place to grow"

What do you like about working at CRI Solutions?

"It is a fairly small office and the atmosphere is very home like.It is a great place to hone my skills and learn!"

What don't you like about working at CRI Solutions?

"I do not see growth potential"

Customer Support Specialist at Advanced Composites Solutions
in Pikeville, KY

Please give us a one liner to describe this review.

"ACS is a great place for students or part-time work. I wouldn't consider it for a career."

What do you like about working at Advanced Composites Solutions?

"I met a lot of good people there."

Do you have any tips for others interviewing with this company?

"Wear something decent, hide tattoos if possible, and practice your typing skills."

What don't you like about working at Advanced Composites Solutions?

"It is call center work. Being cursed at every day gets rather old."

What suggestions do you have for management?

"Actually monitor calls. Lighten up on call scripts, the customer dislikes them, and so does the employees."

Customer Support Specialist at PlumChoice
in Billerica, MA

Please give us a one liner to describe this review.

"Great place to work"

What do you like about working at PlumChoice?

"It was a good stable full time position"

What don't you like about working at PlumChoice?

"Dealing with angry customers"

Customer Support Specialist at Windstream Communications
in Brookfield, WI

Please give us a one liner to describe this review.

"Norlight lost its shine"

What do you like about working at Windstream Communications?

"When first hired it was owned by Journal and the best place I'd ever worked at. Wonderful environment and the technology was implemented very well."

What don't you like about working at Windstream Communications?

"Norlight was purchased by QComm and completely ruined. They forced the IT department out, they have cut benefits, make people work 50 hour work weeks and the CFO has to sign off on everything done for the company."

What suggestions do you have for management?

"Change the business model, it doesn't work for CitiGroup so why should it work for your company"

Customer Support Specialist at Abbott Laboratories
in Santa Clara, CA

Please give us a one liner to describe this review.

"Good."

What do you like about working at Abbott Laboratories?

"I loved working at Abott Laboratories. I love the fact that you had a growth plan while working there."

What don't you like about working at Abbott Laboratories?

"I didn't like the fact that the people who was in management didn't have any knowledge of the medical industry."

What suggestions do you have for management?

"Hire people that are qualified in management that can lead."

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