81 Customer Support Specialist Reviews
Submit a ReviewWhat do you like about working at Alpine Access?
"I like working with the customers, I get all kinds of callers and it is satisfying to get their questions answered."
Do you have any tips for others interviewing with this company?
"Make sure you go over every policy in the handbook carefully, because they expect you to know it perfect when working there."
What don't you like about working at Alpine Access?
"They micromanage to the nth degree. It is very frustrating, and causes many people to consider working somewhere else. Its sad, because the job on the phones itself is awesome."
What suggestions do you have for management?
"Make sure that decisions at the top were implemented better on the front lines."
What do you like about working at Fidelity Investments?
"Satisfaction of directly resolving customer problems - felt good at end of day"
Do you have any tips for others interviewing with this company?
"Best to come from within industry unless going for entry-level jobs. Only go to get the name on your resume, but leave after 3+ years. Not a good place to work for highly motivated workers - especially those who value meritocracy."
What don't you like about working at Fidelity Investments?
"Top down management, minimal trust in management, difficult to grow in career ladder at acceptable pace (too many steps requiring at least 3 years each in order to advance significantly)."
What suggestions do you have for management?
"Focus more on meritocracy and fitting candidates based on skills, behavioral profile, and total experience (not just that with Fidelity); reduce inefficiencies resulting from politics and ego/insecurity."
Please give us a one liner to describe this review.
"A decent company to work for but compensation is not good."
What do you like about working at CACI?
"The location of the company in relationship to my home was great."
What don't you like about working at CACI?
"Do not compensate loyal long time employees and don't provide bonuses to line workers."
What suggestions do you have for management?
"CACI should focus more on building its business by sales, not by buying other companies."
What do you like about working at U.S. Department of Defense?
"Best job ever. DFAS Denver was closed. I did not wish to locate."
Do you have any tips for others interviewing with this company?
"There are no tips for interviewing for a government job, just be honest."
What don't you like about working at U.S. Department of Defense?
"Government systems require each person has a very small part of the system for secure reasons."
What suggestions do you have for management?
"Management is ruled by security regulations, checks and re-checks are important."
What do you like about working at Vermont Systems?
"The culture was nice at the company, very friendly and easy environment to work in"
Do you have any tips for others interviewing with this company?
"There interview process is fine, no tips for them that I can think of."
What don't you like about working at Vermont Systems?
"There was no room for growth in that company as it is family own company"
What suggestions do you have for management?
"To allow more room for growth and let non family member to grow"
Please give us a one liner to describe this review.
"Not a technology focused company."
Please give us a one liner to describe this review.
"I worked there before graduation. I was there to help customers who did not speak English."
Please give us a one liner to describe this review.
"Great company. No professional growth."
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