81 Customer Support Specialist Reviews
Customer Support Specialists give their job an average rating of 3.6 out of 5.0. The Customer Support Specialists happiest with their jobs are employed by New York University with an average rating of 4.7 while the Customer Support Specialists least happy with their jobs work for Monitronics International with an average rating of 1.0.
Submit a Review"I love helping customers and end users learn to use, navigate and optimize our website and online tools such as the mobile apps and HUD Search Engine because of the level of satisfaction I see in clients who are able to find dream homes by customizing their search settings to find the great homes they deserve. Clients normally show their friends and family how to use our search engines and apps because they're so happy with our tools after learning how to use them to find the homes they seek."
"I enjoy learning about new technologies, products, and services the company releases. I don't care for the lack of mobility with the call center environment."
Customer Support Specialist Career Rating Comparison
"I enjoy assisting clients and fellow employees fixing their computer issues. It would have been great if I had more hands on and face to face contact with the equipment and clients. I was sitting at a desk and on the phones all day."
"There is nothing much for me to hate about being a csc support specialist. I meet a lot of people over the network, getting a grasp on everyday issues. I believe any opportunity to learn is a moment worth appreciating."
"Please understand in writing this I am severely over qualified for the work I am doing right now. With that being said I don't find any fulfillment in this job because the job provides no challenge for me. But the job is a straight up how can we take advantage of you entry level position."
Please give us a one liner to describe this review.
"It sucked I wish I had never accepted the job."
What do you like about working at Monitronics International?
"They have a recreation room with ping pong table, tv, etc. They have a work out room with physical trainer included for free. A masseuse comes in on friday for free massages"
Do you have any tips for others interviewing with this company?
"Dont do it. This job is high stress and may pay well at first but the other employees stated they only get 20 cents raise a year and the only way to make more money is to move up in the company. They treat their employees poorly and their training staff is horrible"
What don't you like about working at Monitronics International?
"They let me go during training after my computer locked up causing me not to be able to finish my 2 hr test. The refused to let me take it over or have time to finish it."
What suggestions do you have for management?
"allow more time for the MAS test if a computer malfunctions during the test. Its unfair to let someone go because of that. Then I was told I was not rehire able for that portion of the company and treated like a dog. The MAS trainer needs to be retrained to not put her students down while they are learning it dosnt help the situation that the training is stressful enough as it is."
What do you like about working at MyRadio Network?
"Freedom to learn new information and very casual work environment"
Do you have any tips for others interviewing with this company?
"Be honest, polite, and sincere and be prepared to answer specific questions"
What don't you like about working at MyRadio Network?
"Very few opportunities to grow and its a small type of business"
What suggestions do you have for management?
"Expand in to new projects or ideas and incorporate business development"
Please give us a one liner to describe this review.
"My work experience was nothing but great!"
What do you like about working at Constant Contact?
"I loved the atmosphere. You could really have fun while working."
Do you have any tips for others interviewing with this company?
"Just be yourself and show the interviewer that you are ready to work and eager to learn."
What don't you like about working at Constant Contact?
"Nothing. Everything about working for this company was great. No complaints."
What suggestions do you have for management?
"I think the management has a firm grasp on what they are doing. I have no suggestions."
What do you like about working at Serco Group ?
"We were given the ability to do our jobs with minimal supervision"
Do you have any tips for others interviewing with this company?
"Be positive, be dependable and keep a smile on your face so matter what the situation is!"
What don't you like about working at Serco Group ?
"The fact that is was a contract. Every 6 years we werent sure if we would have a job or not."
What suggestions do you have for management?
"Nothing, management was great. They gave you all the growth opportunities you wanted or needed."
Please give us a one liner to describe this review.
"Excellent Company,"
What do you like about working at Weather Central?
"I enjoy the environment, as well as the work. I truly enjoy Weather Central."
What don't you like about working at Weather Central?
"We have just been acquired by another company , and I'm keeping my options open."
What suggestions do you have for management?
"I think the management does a wonderful job, they treat the employees well and we all work hard as a team."
Please give us a one liner to describe this review.
"Not too bad"
What do you like about working at iEnergizer?
"Fun, fast paced, sheduling, people I worked with while there"
Do you have any tips for others interviewing with this company?
"be nice, knowledgeable and caring. Get along with everyone including interviewer"
What don't you like about working at iEnergizer?
"the environment in which it was located, no benefits at all"
What suggestions do you have for management?
"where do I begin, move location, be more caring, give benefits"
Please give us a one liner to describe this review.
"Okay"
What do you like about working at Aditya Birla Group?
"Fun atmosphere, good people, Close to home, Relaxed, Good Support when needed"
Do you have any tips for others interviewing with this company?
"Be knowledgible and be capable to work by your self"
What don't you like about working at Aditya Birla Group?
"Managers are uncaring, Scheduling is hard to acoomodate sometimes. Breaks"
What suggestions do you have for management?
"Be more approachable and open, Less codesending. Do your job more reliably"
What do you like about working at JPMorgan?
"I like the stability of the firm I work for."
Do you have any tips for others interviewing with this company?
"Always ask any and all questions you may have regarding the position."
What don't you like about working at JPMorgan?
"I don't like the lack of growth opportunity within the firm."
What suggestions do you have for management?
"I would suggest the use of better technology and availability for growth."
Please give us a one liner to describe this review.
"It is an enjoyable job, however I am looking for a more thought provoking job."
What do you like about working at Alibre?
"I enjoyed the culture, reliability of co-workers, and the personal interactions I had at work."
Do you have any tips for others interviewing with this company?
"Be genuine in your approach, they are willing to train you in the software."
What don't you like about working at Alibre?
"I find the work very unfulfilled, and find myself constantly eager to create."
What suggestions do you have for management?
"I suggest that they don't let developers do customer support full-time."
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