65 Customer Support Representative Reviews
Customer Support Representatives give their job an average rating of 3.6 out of 5.0. The Customer Support Representatives happiest with their jobs are employed by Adecco with an average rating of 5.0 while the Customer Support Representatives least happy with their jobs work for Meeco with an average rating of 1.0.
Submit a Review"Working with extremely bright and driven colleagues who have incredible and diverse professional experience. Completing jobs with unrealistic targets"
"Honestly I'd recommend this job to anybody because it's simple as long as you know how to strategize, organize, and multi-task well."
Customer Support Representative Career Rating Comparison
"My ability to help people, learn something new every day."
"The thrill of getting the issues fixed for the customers."
"I did all the stuff for the customers for downloading and installing windows 8. I loved it at customer support representative."
"Being able to fulfill customers need and satisfaction being able to connect with customers due to technical inquiries."
"The customer base was generally awesome, but occasionally very entitled."
Please give us a one liner to describe this review.
"Very stressful. The 45 minute hold time makes for screaming customers daily."
What do you like about working at Hospitality Solutions International?
"Nothing. I worked there for 7 years and left on my own, and it was a huge waste of time to work there."
Do you have any tips for others interviewing with this company?
"Don't bother. You will hate it. HSI is powerless to make itself a good place to work because management is powerless to make decisions."
What don't you like about working at Hospitality Solutions International?
"Air conditioning and lights are turned off at 5 pm, though it is open 24 hours a day. Pay is inexcusable. Highest raise possible is 3%. Little room for advancement, ZERO if you are entry level - by design. There are HR policies in place (red tape) that blindly make it impossible to move up. Review scores dictate possible raises and performance reviews are approved by someone in another state, who has never even MET you."
What suggestions do you have for management?
"Leave the company. People are mostly powerless to create change. Ideas are never listened to. The grass is greener. I left and found a fantastic company and have been happy for years since I left HSI."
Please give us a one liner to describe this review.
"Great experience in a large company where I learned a few new business ideas."
What do you like about working at International Rectifier?
"The everyday work was fast paced yet allowed enough breathing room to function properly."
Do you have any tips for others interviewing with this company?
"Just be open and honest about your work intentions and expectations."
What don't you like about working at International Rectifier?
"I did not like the fact that it was only a temporaryassignment."
What suggestions do you have for management?
"Overall not a bad organization. Maybe more clarity at the beginning."
What do you like about working at Administrative Office of the Courts California?
"Everyday had a new challenge which allowed me to interact with other departments, regional or field staff, our third party providers and clients."
Do you have any tips for others interviewing with this company?
"Be prepared to work hard! Be willing to help with work that is outside of your job description if it will help meet department goals and functionality."
What don't you like about working at Administrative Office of the Courts California?
"Working for the State has strict guidelines as it relates to creating positions, which could hinder career pathing."
What suggestions do you have for management?
"Allow staff to perform job you hire them for and trust their decision-making abilities"
Please give us a one liner to describe this review.
"My advice - stear clear. Not worth it, even after 3 years."
What do you like about working at Vertafore?
"Most co-workers are helpful and friendly. Benefits are good. Hours are good."
Do you have any tips for others interviewing with this company?
"Walk away- the job is simply not worth applying for . They don't pay well. Management is not trust worthy. You will worry the whole time you work there about job security."
What don't you like about working at Vertafore?
"The company is simply a micro managing company. They control all aspects of their employees time at work. For example, you have to account for any time out of your work chair (even in the bathroom). Training is random and scarce at best, however management does hold you accountable for not knowing the system but are unwilling to train. They use a NPS customer review system. If your no familiar with NPS look it up before you go to work for this company. Your fate and success is out of your hands with NPS and Vertafore. Customer reviews control your fate. On a scale of 0-10 (10 being the best) only 9/10 are beneficial. All others count against you."
What suggestions do you have for management?
"Simply hold middle management to standards and make sure they are truthful with employees. Employees are scared to come to work for fear of losing their jobs due to unjust client reviews."
What do you like about working at Siemens?
"working in a multI national company is very challenging and"
What don't you like about working at Siemens?
"nothing every thing is very good the orgainzation , the management"
What suggestions do you have for management?
"to hear from all employees about there problems and suggestions"
Please give us a one liner to describe this review.
"All around great place to work. CS was outsourced to Manilla."
What do you like about working at LexisNexis?
"Transparency and the support of my manager. The culture was very cohesive."
Do you have any tips for others interviewing with this company?
"None, training we 3months, which gave you ample time to ask questions and learn about the company."
What don't you like about working at LexisNexis?
"My job being outsourced, but other than that, nothing comes to mind."
What suggestions do you have for management?
"I cannot really suggest any improvements, LexisNexis was an awesome experience for me."
Please give us a one liner to describe this review.
"I love working hard and being the best I can be at whatever I might be doing"
What do you like about working at Southwest Airlines?
"their benefits are out of this world and the free fights are a big plus"
Do you have any tips for others interviewing with this company?
"be yourself and dont' try so hard to get the job they want to see the normal person."
What don't you like about working at Southwest Airlines?
"the hours you must work are crazy they changed monthly with diffenrt days off."
What suggestions do you have for management?
"listen to you employees a little more and come up with better hours for people with small kids that are single parents"
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