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72 Customer Service Technician Reviews

Customer Service Technicians give their job an average rating of 3.8 out of 5.0. The Customer Service Technicians happiest with their jobs are employed by United States Air Force with an average rating of 4.9 while the Customer Service Technicians least happy with their jobs work for Packard Bell with an average rating of 1.5.

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Customer Service Technician at San Diego Futures Foundation
in San Diego, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Technician at Pace
in Tempe, AZ

"I liked spending every day solving problems and helping people. The big downside of the job is having to do everything the company way, which is usually a long, drawn-out process. Also, I was not a huge fan of wearing a headset all day."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Customer Service Technician at Elliott Homes
in Phoenix, AZ

Please give us a one liner to describe this review.

"WORKING FOR ELLIOTT WAS AWESOME, RAPPORT WAS BUILT BETWEEN ALL SUBCONTRACTORS."

What do you like about working at Elliott Homes?

"I NO LONGER WORK THERE, HOWEVER AT THE TIME IT WAS A GREAT PLACE TO WORK"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Customer Service Technician Career Rating Comparison

3.8
All Customer Service Technicians
4.9 Highest Rated Customer Service Technicians is at United States Air Force (1)
1.5 Lowest Rated Customer Service Technicians is at Packard Bell (6)
Customer Service Technician at TMI Communications
in Fargo, ND

Please give us a one liner to describe this review.

"Great company but the CEO lacked the vision to take the company into the future."

What do you like about working at TMI Communications?

"Great latitude for decision making and flexibility to adjust for family time, inclement weather etc."

Do you have any tips for others interviewing with this company?

"Great company to work for, technical team management is awesome!"

What don't you like about working at TMI Communications?

"Upper management needed more future looking vision. The world changes and business needs to change with it."

What suggestions do you have for management?

"Keep management fresh with visions pointed to the future. Keep the technical team informed of new tools, tips and tricks."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Technician at Rackspace
in San Antonio, TX

What do you like about working at Rackspace?

"Room to grow within the company if you want to do so."

Do you have any tips for others interviewing with this company?

"Be open minded. It's really not about the pay its about the culture."

What don't you like about working at Rackspace?

"I don't feel satisfied with my work. I want something more fulfilling."

What suggestions do you have for management?

"Provide better support tools for techs on the floor with better pay."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Customer Service Technician at Universal Hospital Services
in Albuquerque, NM

Please give us a one liner to describe this review.

"I had a very bad experience. No benefits, bonuses, or respect."

What do you like about working at Universal Hospital Services?

"My coworkers were always pleasant to be working with on various projects."

Do you have any tips for others interviewing with this company?

"Have a written employment contract in hand. And keep your manager accountable to its description."

What don't you like about working at Universal Hospital Services?

"My jobs related skills are not being utilized by the management."

What suggestions do you have for management?

"To be more clear about job resposibilities when hiring a position."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Technician at Expo 300
in Greenwood, SC

Please give us a one liner to describe this review.

"Fun job, fun environment, and fun customers"

What do you like about working at Expo 300?

"The people I work for, and the customers who come in."

Do you have any tips for others interviewing with this company?

"Listen to everything that is said to you and do your job well."

What don't you like about working at Expo 300?

"Low pay, no advancement opportunity. Not a full time job."

What suggestions do you have for management?

"Keep up everything they are doing because they are really successful."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Technician at First Data
in Corpus Christi, TX

What do you like about working at First Data?

"Team work environment. Good training and access to many systems for resources."

Do you have any tips for others interviewing with this company?

"Be professional and alert. Pay close attention to what your interviewer tells you about the company and ask questions"

What don't you like about working at First Data?

"Not enough compensation as well as not enough time for lunch."

What suggestions do you have for management?

"Revisit the pay rate as it pertains to each different type of position."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Technician at Flextronics
in Norwalk, CT

What do you like about working at Flextronics?

"I loved working with other people personally and working with different devices."

Do you have any tips for others interviewing with this company?

"As with any position. Learn as much as you can."

What don't you like about working at Flextronics?

"I never had an issue with Flextronics, I felt that they were a very good company to work with."

What suggestions do you have for management?

"When I was there I wanted more responsibilities, but there wasn't too much change needed in my position."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Technician at Verizon Wireless
in West Valley City, UT
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Customer Service Technician at Packard Bell
in Magna, UT
Work Setting 1.8 / 5 Support You Get 1.1 / 5 Rewards You Receive 1.1 / 5
Growth Opportunities 1.1 / 5 Company Culture 1.7 / 5 Way You Work 2.1 / 5
Customer Service Technician at Puget Sound Energy
in Bellevue, WA
Person You Work For 4.4 / 5 People You Work With 4.8 / 5 Work Setting 4.2 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Customer Service Technician at Rheon Automatic Machinery
in Teterboro, NJ
Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Customer Service Technician at BMO Harris Bank
in Chicago, IL

Please give us a one liner to describe this review.

"Great company to work for."

Way You Work 4.3 / 5
Customer Service Technician at AT&T
in Saint Louis, MO
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3.9 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.9 / 5 Way You Work 4 / 5
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