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194 Customer Service Supervisor Reviews

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Customer Service Supervisor at Delta Air Lines

What do you like about working at Delta Air Lines?

"Helping customers."

What don't you like about working at Delta Air Lines?

"Bad weather."

Customer Service Supervisor at Cherry Communications
in Westchester, IL

Please give us a one liner to describe this review.

"Hopefuly a fair assesment of what I experienced at this company"

What do you like about working at Cherry Communications?

"The experience of learning call center customer service"

Do you have any tips for others interviewing with this company?

"This company is no longer in business"

What don't you like about working at Cherry Communications?

"That management did not care properly for there customers and the service provided to them by the company."

Customer Service Supervisor at Comcast
in Tallahassee, FL

What do you like about working at Comcast?

"The company allowed me the opportunity to implement ideas that resulted in positive outcomes."

Do you have any tips for others interviewing with this company?

"To be flexible"

What don't you like about working at Comcast?

"It was a small company in Tallahassee and the growth opportunity was minimum"

What suggestions do you have for management?

"Allow the employees to express themselves more and make them feel that what they do is important."

Customer Service Supervisor at JC Penney
in Plainview, TX

What do you like about working at JC Penney?

"The employees, and customers. I so enjoyed teaching the other associates. To sell and still give excellent service to the customer."

Do you have any tips for others interviewing with this company?

"JCPenneys is a wonderful company to work for. I worked for them for 11 years. Prior to working there I had been in some type of Management for the last 20 years. This was just a hard store."

What don't you like about working at JC Penney?

"That this store's prior staff came with set in ways. They would complain if the company waited to try something new. This negative attitude would usually make my job so much harder."

What suggestions do you have for management?

"Work together, communicate and above all present a united front."

Customer Service Supervisor at ICON Health & Fitness
in Logan, UT

Please give us a one liner to describe this review.

"This is a fun, energetic place to work."

What do you like about working at ICON Health & Fitness?

"I really enjoyed the people I worked with. I also enjoyed having the calls where customers were very grateful for the service I rendered them."

Do you have any tips for others interviewing with this company?

"Remember that every caller needs to feel that you are giving them the absolute best customer service possible."

What don't you like about working at ICON Health & Fitness?

"As with any call center not every customer is going to be happy but you must remember to put yourself in their shoes and give them the best care you can."

What suggestions do you have for management?

"Continue to have ongoing technical training for new employees. Hands-on experiences are the best because they will retain more information."

Customer Service Supervisor at Sitel

Please give us a one liner to describe this review.

"Awesome"

What do you like about working at Sitel?

"The variety of different projects to work on"

Do you have any tips for others interviewing with this company?

"Know your stuff"

What don't you like about working at Sitel?

"nothing"

What suggestions do you have for management?

"keep doing what you are doing"

Customer Service Supervisor at American Express
in Plantation, FL

Please give us a one liner to describe this review.

"Good place to work if you are a student."

What do you like about working at American Express?

"I liked the fact that they work around your school schedule."

Do you have any tips for others interviewing with this company?

"Good company."

What don't you like about working at American Express?

"No complaints."

Customer Service Supervisor at Verizon Wireless
in Pomona, CA

What do you like about working at Verizon Wireless?

"I like working outside, meeting people, and knowing what is needed to get the job done."

Do you have any tips for others interviewing with this company?

"The way the company is going, it is no longer a place for a career."

What don't you like about working at Verizon Wireless?

"I dislike the constant rumors of layoffs."

What suggestions do you have for management?

"Treat your employees with respect."

Customer Service Supervisor at World Savings
in San Francisco, CA

Please give us a one liner to describe this review.

"experience"

Do you have any tips for others interviewing with this company?

"don't go"

What don't you like about working at World Savings?

"no support and poor management plus the manager would look out for themselves and not staff"

What suggestions do you have for management?

"start fresh"

Customer Service Supervisor at US Postal Service
in San Jose, CA

What do you like about working at US Postal Service?

"Government agency with excellent retirement plan."

Do you have any tips for others interviewing with this company?

"Clean driving record, and very difficult to get hired."

What don't you like about working at US Postal Service?

"Change of policy and procedures consistently."

What suggestions do you have for management?

"If it ain't broke, don't fix it."

Customer Service Supervisor at Pentax Medical
in Montvale, NJ

What do you like about working at Pentax Medical?

"The people"

What don't you like about working at Pentax Medical?

"Due to economic times, people are afraid and fearful."

What suggestions do you have for management?

"Be kinder and honest. Communication."

Customer Service Supervisor at Choice Logistics

Please give us a one liner to describe this review.

"short & sweet"

What do you like about working at Choice Logistics?

"Flexible hours"

Do you have any tips for others interviewing with this company?

"think positive"

What don't you like about working at Choice Logistics?

"didnt have a stable team of managers to consult with"

What suggestions do you have for management?

"communication is key towards any successful business"

Customer Service Supervisor at American Messaging
in Lewisville, TX

Please give us a one liner to describe this review.

"Honest"

What do you like about working at American Messaging?

"It was a job is about the best thing I can say about working at American Messaging Services."

Do you have any tips for others interviewing with this company?

"Keep your options open. Bare in mind that they have laid off a majority of their work force since its inception. They have only recalled a few. Other benefits are minuscule compared to what other companies offer."

What don't you like about working at American Messaging?

"American Messaging was purchased from Verizon and coming from a large company that had more resources to a company that had high hopes and little resources was quite difficult. As a front line supervisor, we were expected to handle escalations, but one would not expect to deal with escalations stemming from the companies lack of paying vendors necessary to run a business. For example, bills were paid based on if they were a priority and not because they were due. As new employees to AMS, we began sceptical and were made many promises that NEVER materialized so the relationship began with a series of lies and never got better."

What suggestions do you have for management?

"Be honest with your employees and treat them as you would like to be treated. There should never be an air of superiority amongst the ranks. If you promise something, deliver on that promise. Happy employees make for happy customers and happy stock holders."

Customer Service Supervisor at Deluxe Corporation
in Paoli, PA

Please give us a one liner to describe this review.

"This was a good employer that taught me a lot."

What do you like about working at Deluxe Corporation?

"I liked the interaction I had with different people (i.e.: customers, sales reps, managers)"

Do you have any tips for others interviewing with this company?

"You must be a people oriented individual."

What don't you like about working at Deluxe Corporation?

"There was really no other place than sales for a CSR to advance to."

What suggestions do you have for management?

"Create more opportunities for the office staff to be recognized, not just the sales force."

Customer Service Supervisor at Dependable Locks
in Bronx, NY

Please give us a one liner to describe this review.

"I trainee new employees"

What do you like about working at Dependable Locks?

"it was a good oppotunity to learn more about customer service"

What don't you like about working at Dependable Locks?

"The company didnt have any benefits for the employees"

What suggestions do you have for management?

"To help theiremployees with medical benefits"

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