ICON Health & Fitness Employee Reviews for Customer Service Supervisor

"This is a fun, energetic place to work."

What do you like about working at ICON Health & Fitness?

"I really enjoyed the people I worked with. I also enjoyed having the calls where customers were very grateful for the service I rendered them."

Do you have any tips for others interviewing with this company?

"Remember that every caller needs to feel that you are giving them the absolute best customer service possible."

What don't you like about working at ICON Health & Fitness?

"As with any call center not every customer is going to be happy but you must remember to put yourself in their shoes and give them the best care you can."

What suggestions do you have for management?

"Continue to have ongoing technical training for new employees. Hands-on experiences are the best because they will retain more information."