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22 Customer Service Professional Reviews

Customer Service Professionals give their job an average rating of 4.4 out of 5.0. The Customer Service Professionals happiest with their jobs are employed by Spectrum with an average rating of 4.8 while the Customer Service Professionals least happy with their jobs work for Underwriters Laboratories with an average rating of 3.7.

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Customer Service Professional at H&R Block
in Auburn, WA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Professional at Blue Cross Blue Shield
in Durham, NC
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Professional at H&R Block
in Smyrna, GA

Please give us a one liner to describe this review.

"Excellent company."

What do you like about working at H&R Block?

"Excellent employees and management. Everyone has a help each other attitude."

Do you have any tips for others interviewing with this company?

"This is an excellent company to have a part time position with."

What don't you like about working at H&R Block?

"That this was only a seasonal part-time position. Not long enough."

What suggestions do you have for management?

"There is no need to micro manage seasoned employees who have been with the company longer than the manager."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Customer Service Professional Career Rating Comparison

4.4
All Customer Service Professionals
4.8 Highest Rated Customer Service Professionals is at Spectrum (4)
3.7 Lowest Rated Customer Service Professionals is at Underwriters Laboratories (8)
Customer Service Professional at Sitel

Please give us a one liner to describe this review.

"Awesome workplace with great learning."

Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.1 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Customer Service Professional at H&R Block
Person You Work For 4.8 / 5 People You Work With 4.6 / 5 Work Setting 4.4 / 5
Support You Get 4.6 / 5
Customer Service Professional at Underwriters Laboratories
in Durham, NC
Person You Work For 3 / 5 People You Work With 3.5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3.4 / 5 Way You Work 3.9 / 5
Customer Service Professional at United States Census Bureau

What do you like about working at United States Census Bureau?

"Working with the government and helpping our country keep its Census Account and its Economy."

Do you have any tips for others interviewing with this company?

"Be patient and polite. All answers will be collected no matter what problems you come across."

What don't you like about working at United States Census Bureau?

"People who were rude answering questions about the Census. Alot of anti-government people out there."

What suggestions do you have for management?

"None really, the training covers all aspects. Supervisor is on stand by if incase of trouble."

Customer Service Professional at Spectrum
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Professional at Continental Airlines
in Houston, TX

What do you like about working at Continental Airlines?

"The flexible working hours due to company having 24 scheduling."

What don't you like about working at Continental Airlines?

"Nothing"

What suggestions do you have for management?

"Know your work force."

Customer Service Professional at Spectrum
in Hollywood, FL

Please give us a one liner to describe this review.

"A great place to work because it HELPS you hone your skills, there's career growth, and they try to make it fun for you as an employee. Happy employees make quality work."

What do you like about working at Spectrum?

"I get to help customers with their inquiries, whenever they may be setting up new service, billing, troubleshooting their services- cable, phone, internet."

Do you have any tips for others interviewing with this company?

"Be the best customer service professional and learn and grow. Quality assurance and sales are their thing. Be detailed in your work."

What don't you like about working at Spectrum?

"We have to bid for schedules every 3 to 6 months. Your schedule will be changed and we have to make new arrangements and schedule trades (if available with other employees) every 3-6 months."

What suggestions do you have for management?

"Try to make the schedule change easier for people, seniority."

Customer Service Professional at JPMorgan

Please give us a one liner to describe this review.

"Overall, JPMorgan Chase was a good company to work for."

Customer Service Professional at H&R Block
in Redlands, CA

Please give us a one liner to describe this review.

"Fun place to hang!"

Customer Service Professional at H&R Block
in Houston, TX

What do you like about working at H&R Block?

"Flexible."

Do you have any tips for others interviewing with this company?

"Should not be a main job, only secondary."

What don't you like about working at H&R Block?

"Not full time."

Customer Service Professional at Spectrum
in Houston, TX

Please give us a one liner to describe this review.

"My temporary position was stressful, and management and co-workers were adequate at best."

Customer Service Professional at Spectrum

Please give us a one liner to describe this review.

"Good place to work."

What do you like about working at Spectrum?

"I liked having the free services."

Do you have any tips for others interviewing with this company?

"Make sure you're sales oriented."

What don't you like about working at Spectrum?

"The constant irate customers."

What suggestions do you have for management?

"Stick to the rules of the business."

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